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01-07-2012 03:45 PM
01/07/2012...I'm posting this all over the boards till i get the right patch..... HP media Smart wont play bluray.. It was working after updates from last year when i bought my
HP Pavilion p6180t CTO Desktop PC
, Now i bought some new blurays (Thor, Transformers dark of the moon) put in the bluray player, it said it needed to update to play it .It took me to a website(cyberlink) I download The New Mediasmart((HP-CNB.v4215_2007_Medi_HTS091023-02_No
downloaded the sp50778,sp41099,sp43710,sp44615, sp443553 and sp26468.. because i read it was suppost to fix the
problem ... IT DID NOT WORK... SO NOW WHAT... I'm not finding any Help from HP... or Cyberlink who co wrote this software
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01-07-2012 04:34 PM
Have you tried this ?
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04-08-2012 09:33 AM
I had a similar problem. The player worked on normal disc, but not on bluray. I was getting a screen that kept asking if I would like to upgrade the player When I clicked yes, the screen went blank, MediaSmart would start doing its arc thing and the same question would come up again, and Again, and AGAIN. i contacted HP and was told that in all likely hood my registry was corrupted and for the monomial fee of $90 (a one time fix) or for $15/mo. for a year they thought they could fix it. I was told that as new BluRays contain new security measures, and this could be an ongoing problem. I had the same problem on my LG BluRay player and they sent me a cd containing the needed upgrade at no cost. Guess which brand I will be purchasing from now on.