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03-18-2012 09:13 AM
I have a HP Scanjet 4070 Photosmart scanner and have used it fine for 3 years. After a cross-country move, the scanner is giving me problems with the colors. The entire screen displayed after the scan has a strong blue hue. For example, black & white documents look blue & white--if I set it to grayscale, then it's almost unnoticeable (the white part is more gray). I have tried adjusting saturation, hue, intensity, etc. but the blue does not go away. Any suggestions? Also, I use Mac OS X v.10.6.8. Thanks in advance!
03-19-2012 11:54 AM
Hi! The product you have seems to be a commercial scanner. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
You can find the Commercial insertmodel board here:
HP Business Support Forum -- Scanners
Hope this helps!