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Re: i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10 (52 Views)
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Student
rbaker4665
Posts: 1
Registered: ‎01-15-2012
Message 1 of 5 (120 Views)

i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10.7

I have a Macbook Pro using the Mac OS 10.7 and I'm having trouble loading the hp deskjet 3050 all-in-one J610 because the software said the all-in-one was only compatible with OS 10.5 and 10.6, is there a work around for this?

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Regents Professor
ShlomiL
Posts: 6,951
Registered: ‎01-03-2011
Message 2 of 5 (110 Views)

Re: i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10

Hi,

Make sure to directly connect the printer to your Mac by USB, then download and install the Full Feature Lion software below:

http://ftp.hp.com/pub/softlib/software12/COL39593/dj-96583-5/HP_Lion_Ink_SW_v12.13.17.dmg

 

Regards,

Shlomi

 

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Student
jepope46
Posts: 2
Registered: ‎02-25-2012
Message 3 of 5 (74 Views)

Re: i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10

What is my next step?

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Student
jepope46
Posts: 2
Registered: ‎02-25-2012
Message 4 of 5 (73 Views)

Re: i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10

what is my next step?
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HP
stix4
Posts: 1,240
Registered: ‎04-25-2011
Message 5 of 5 (52 Views)

Re: i bought the hp desk jet 3050 j610 all-in-one printer but it's not compatible with the mac os 10

Hello,

Thanks for the post.  Assuming that you were able to get the download and connected via USB (Thanks ShlomiL!)  you can follow the steps on these links below.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03045596&cc=us&dlc=en&lang=en&lc=en&product=406...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&tmp_task=solveCategory&cc=us&dlc=en&la...

 

 

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