This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: 4320s overheating (616 Views)
Reply
Student
Lennyanka
Posts: 2
Registered: ‎02-17-2011
Message 1 of 6 (650 Views)

4320s overheating

Hi, I'm having a problem with my 4320s. It's bottom (just below touchpad) is quite hot even when used on battery.The top of it is nice and cold. But it still drives me mad when using notebook in terrain set on my legs. It's really uncomfortable.

 

I tried removing the HP Power Utility and used Windows 7's integrated power management (Balanced), which helped a bit. I set all settings to minimal power and maximum power saving (PCI, Wireless, CPU max 1%, etc).

 

CPU is on 1200MHz most of the time. .(9x133MHz), says CPU-Z. The fan is on all the time, but it runs on really low speed. I tried HyperPI to make the best of it and it does have a lot of potential.

 

Is there any way to increase fan speed? When used in terrain there is usually lot of noise around so I can suffer more fan noise and it would improve the comfort. Most of the time, there is no need for me to have full power. But I just can't find anything to lower any more.

 

Does anyone know what is right below the touchpad? Is it CPU? Or maybe GPU? Or HDD?

 

To sum up, I'd liek to find a way to lower the system temperature in exchange for some power and more noise.

Please use plain text.
PhD Student
Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 6 (625 Views)

Re: 4320s overheating

It sounds like your best option may be to get a Laptop Cooling Pad

________________________________________________________________________________________________________

  • I Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name
  • If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly

  • Please use plain text.
    Student
    Lennyanka
    Posts: 2
    Registered: ‎02-17-2011
    Message 3 of 6 (616 Views)

    Re: 4320s overheating

    Sorry Knute, but did you read the full question?

     

    "when working in terrain with notebook on my legs"

     

    How do you suggest to use cooling pad when out of office? :smileyhappy: To carry both with me? Take another 500g cooling mat with 13" laptop bought to be small and lightweight?

    Please use plain text.
    PhD Student
    Gangles
    Posts: 1,239
    Registered: ‎03-25-2009
    Message 4 of 6 (609 Views)

    Re: 4320s overheating

    Hp no longer calls their portable computers laptops for this reason. The initial reply was correct. It is not recommended to put hp's notebooks on your lap as you will block the vents causing the product to overheat adding stress to hardware and making the end user uncomfortable. Purchase a portable cooling pad if you need to put the notebook on your legs.

     

    Putting the notebook on your legs stand-alone is not recommended and in some cases can void your warranty if you do not have accidental damage

    Signature:
    I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.
    Please use plain text.
    Student
    nocountryman
    Posts: 1
    Registered: ‎03-02-2011
    Message 5 of 6 (566 Views)

    Re: 4320s overheating

     


    Gangles wrote:

     

    Putting the notebook on your legs stand-alone is not recommended and in some cases can void your warranty if you do not have accidental damage


     

    Are you serious? it has probook in its name.. business NOTEBOOK if you wish. How do you expect a businessman not to work on some important case just because there is no table available?

     

    just pathetic attitude from the HP employee...

    Please use plain text.
    PhD Student
    Knute
    Posts: 1,329
    Registered: ‎09-29-2010
    Message 6 of 6 (561 Views)

    Re: 4320s overheating


    nocountryman wrote:

     


    Gangles wrote:

     

    Putting the notebook on your legs stand-alone is not recommended and in some cases can void your warranty if you do not have accidental damage


     

    Are you serious? it has probook in its name.. business NOTEBOOK if you wish. How do you expect a businessman not to work on some important case just because there is no table available?

     

    just pathetic attitude from the HP employee...


    Many notebooks get hot regardless of the manufacturer.  Your hardworking businessman scenario could certainly work wherever he'd like with or without a table.  In just may become uncomfortable from the heat exerted from the notebook after while. 

     

    Additionally we do not have 'pathetic attitudes' here as we are all here voluntarily because we chose to help end user's such as yourself and others.  We give our best advice based on the information presented to us by the poster and We Do Not Represent HP Period.

    ________________________________________________________________________________________________________

  • I Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name
  • If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly

  • Please use plain text.