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Raaddad
Posts: 1
Member Since: ‎09-06-2011
Message 1 of 2 (2,619 Views)

Backdoor Bios Password

I have a HP EliteBook 8440p laptop, on which someone placed a Bios Administrator password. No one in the IT Department knows whatit is and no one knows who did this. I have removed the RTC battery (our of the laptop for 75 minutes) hoping that this would reset the Bios to default without the password. This did not work and when I restarted the laptop I got a CMOS error of 502, which then tells me to restart the laptop and I get the password request again.

Is there a backdoor Bios password to get around this problem?

Any help is appreciated.

Thanx

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DavidPK
Posts: 32,547
Member Since: ‎09-24-2010
Message 2 of 2 (2,615 Views)

Re: Backdoor Bios Password

Hi,

 

There is no backdoor password that I'm aware of and if you've already tried removing the CMOS battery, it would look like the password is stored in nvram.  Your best option is to contact HP using the links below and arrange to have this corrected.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

Regards,

 

DP-K



 

 

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