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Re: Battery Replacement G71-340US Notebook (1646 Views)
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raysimons1 Student
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raysimons1
Posts: 1
Registered: ‎12-27-2010
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Battery Replacement G71-340US Notebook

‎12-27-2010 11:35 AM

My G71-340US - relatively new, the icon appears replace battery.  I have charged, re - checked, re charge and the icon still remains red.  After about 3-5min. the laptop shuts down totally until i plug it in.  Why is the battery failing on a relatively new computer?  Help, thanks,

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Regents Professor Regents Professor
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Mumbodog
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Registered: ‎01-11-2010
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Re: Battery Replacement G71-340US Notebook

‎12-27-2010 03:50 PM

This is a user to user forum, Contact HP directly, they will guide you on what to do next to get it repaired under warranty


USA
http://welcome.hp.com/country/us/en/contact_us.html

 



Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

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