CASLExec stopped working

[TriStarsTrainin]

I clicked on the above URL but it failed.....HELP!

[Mumbodog]

Latest version here

http://h71036.www7.hp.com/hho/us/en/pclc/articles/hp-support-assistant.html?lang=en&cc=us

scroll down to "Get the latest version for your Windows 7 PC"

[3000]

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Mumbodog wrote:

It is part of the HP support assistant, try using the HP Update to see if there is a new version of support assisitant available, if there is install it.

The file "CASLExec.exe" should be located here

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Warranty

let me know if it is somewhere else.

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[WindSoul]

Can anyone help me?? I have the same problem after install the new version of HPSA.

[bibas1987]

i have window-7 Home basice.

[blueclay]

what  to do?

[metal321]

When I try to uninstall I get an error. It says "Error opening installation log file. Verify that the specified log file location exists and is writable." Should I try installing HP Support Assistant. This also doesn't seem like a minor problem. This is the third time I have had to restore Windows in the past couple of weeks. I had to restore it today and the problems with the Support Assistant also started today or yesterday. Looks like I may be ready for clean install.

[melbournewolf]

your link worked a treat, kept getting error 404: Page No Longer Exists with the two ftp sites suggested below; plus the new version doesn't just overwrite the old, it uninstalls previous versions, the only 'overwrite' is the unpacking process of the self extracting cabinet file so all who want to, just download the correct version for you hardware (as suggested by the post from Mumbodog) and run...

[whamm]

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JimmieSmith wrote:

I keep getting a message that says CASLExec has stopped working.  When I search the web regarding this message it says that this is CASLExec.exe is something from HP.  I can't find it anywhere in my computer.  Does anyone have insight on correcting this issue?

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[JWhyman]

Step 1. Uninstall HP Support Assistant: start button/control panel/programs. Select HP Support Assistant, confirm uninstall.
Step 2 reinstall HP Support Assistant: Start button/ all programs/recovery manager folder, select Recovery manager file. Select Software Program Reinstallation, select HP Support Assistant from the list.