CASLExec stopped working

[JimmieSmith]

I keep getting a message that says CASLExec has stopped working.  When I search the web regarding this message it says that this is CASLExec.exe is something from HP.  I can't find it anywhere in my computer.  Does anyone have insight on correcting this issue?

[Mumbodog]

It is part of the HP support assistant, try using the HP Update to see if there is a new version of support assisitant available, if there is install it.

The file "CASLExec.exe" should be located here

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Warranty

let me know if it is somewhere else.

[agenda-m]

Hi

I have the same problem. The CASLExec is in the folder you mentioned, but I can't find an update for the Support Assistant. I understand that it is not serious, but it is very annoying. Can HP provide any support?

Thanks

[Mumbodog]

---

agenda-m wrote:

Hi

I have the same problem. The CASLExec is in the folder you mentioned, but I can't find an update for the Support Assistant. I understand that it is not serious, but it is very annoying. Can HP provide any support?

Thanks

---

This is a user to user forum, sorry.

Which OS do you have?

.

[agenda-m]

I am sorry, I was thinking about previous support from HP to another user.

My OS is: Windows 7 Home Premium 64-bit

Thanks

[Mumbodog]

You can always get the latest version using this page, about half way down the page, be sure to pick your hardware correctly, Notebook, Desktop etc.

http://h71036.www7.hp.com/hho/us/en/pclc/articles/hp-support-assistant.html?lang=en&cc=us

[agenda-m]

I installed it.

Thank you very much for your support. I will keep you updated.

[Jagan613]

Type Programs and features in start search and press enter .

That will open the programs and features window.

find HP support assistant from the list and uninstall it .

Then re install the HP support assistant from the following weblink that will fix the issue .

ftp://ftp.hp.com/pub/softpaq/sp5200-52500/sp52110.exe

[Rockabye]

The link worked. I just downloaded the latest version and let it over ride the previous version and wala, no more caslexec.exe problem Thanks for the link

[Rockabye]

ftp://ftp.hp.com/pub/softpaq/sp5200-52500/sp52110.exe    <<<< that link worked.lol :-)