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Top Student
sherwin1986
Posts: 5
Member Since: ‎12-20-2009
Message 1 of 17 (11,372 Views)

CD stuck inside my laptop

I inserted a software CD for a wireles HP printer using the CD/DVD tray and when I opened the tray to take the CD out the CD did not come out and is stuck inside my computer.  The tray opens and closes normally but the CD is stuck inside.  How did I get the CD out of my computer?

Grad Student
nascar4u
Posts: 493
Member Since: ‎10-12-2009
Message 2 of 17 (11,360 Views)

Re: CD stuck inside my laptop

that depends on what kind of notebook you have, a model number and serial number whould be helpfull, alot of the new drives are held in by 1 screw which is on the bottom of the notebook. if you slide the drive out maybe you can get the disk.


sherwin1986 wrote:

I inserted a software CD for a wireles HP printer using the CD/DVD tray and when I opened the tray to take the CD out the CD did not come out and is stuck inside my computer.  The tray opens and closes normally but the CD is stuck inside.  How did I get the CD out of my computer?


 

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Top Student
sherwin1986
Posts: 5
Member Since: ‎12-20-2009
Message 3 of 17 (11,355 Views)

Re: CD stuck inside my laptop

Hello...I just bought this HP G61-327CL notebook on Oct.23 of this year.  There are several screws on the bottom of the computer...is there any way to know which one to loosen.  I really don't want to take all the screws out and take thr whole back cover off because I would probably really mess things up then.  Thanks so much for your help. 

Grad Student
ClintonTam
Posts: 216
Member Since: ‎01-29-2009
Message 4 of 17 (11,351 Views)

Re: CD stuck inside my laptop

http://h20574.www2.hp.com/results.htm?SID=3999415&MEID=AC2B0870-8EB9-41AF-A08F-20E220086B10

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From this url ( HP Services Media Library ) for HP G61-300 Notebook PC series, select "Optical drive (CSR)". It should provide the video and detailed procedures for you to access the optical drive.

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Have fun ...

Top Student
sherwin1986
Posts: 5
Member Since: ‎12-20-2009
Message 5 of 17 (11,339 Views)

Re: CD stuck inside my laptop

Thanks so much for your help...this is great.  I think I can actually do it!

Student
Linda770
Posts: 1
Member Since: ‎09-04-2011
Message 6 of 17 (9,279 Views)

Re: CD stuck inside my laptop

This really worked well.  Was able to retrieve my CD and then replace the optical drive.  When I rebooted it reinstalled the drive software successfully.  Thanks so much!

Top Student
steveharper777
Posts: 6
Member Since: ‎08-15-2012
Message 7 of 17 (6,593 Views)

Re: CD stuck inside my laptop

I inserted a disc when their was already one in there. Now I have a disc stuck inside of my computer. How do I get it ot?

Top Student
steveharper777
Posts: 6
Member Since: ‎08-15-2012
Message 8 of 17 (6,591 Views)

Re: CD stuck inside my laptop

It is a desktop
Top Student
steveharper777
Posts: 6
Member Since: ‎08-15-2012
Message 9 of 17 (6,575 Views)

Re: CD stuck inside my desktop

A cd was inserted into my desktop computer when their already was one in there. Now one of them is stuck inside the computer. How can I get it out?

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 10 of 17 (6,560 Views)

Re: CD stuck inside my laptop

@steveharper777,

 

I understand that two disks were inserted at once (one on top of the other) and now they are stuck in the drive.

 

Does the DVD drive tray open at all?

What is the product number? NOTE: Do NOT provide the serial number.

 

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