Can't get my wireless printer to print from my Laptop

[jerryvol45]

I am trying to get my HP Photosmart Premium Print-Scan-Copy all in one Printer C310A to print from my Compac Presario CQ57-229 WM Notebook PC.  Now, my problem was to begin with was that the regular download of a driver will not work on this combination due to the computer having the AMD Dual Core C-50 Processor without a patch which was also downloaded.  This worked fine for about 2 days but now it has stopped printing from computer.  I am running the Windows 7 64 bit system.  The printer prints just fine from a memory card or from the scanner but if I try to print from anything on the computer such as texts or pictures, it will not do anything.  It is my default printer and everything I try to print goes to the printer que but it will not print and when I check the printer in my control panel it is checked that it needs troubleshooting.  I am at the end of my knowledge and ability to correct this problem.  HELP!!

[technogeddon · Accepted solution]

Turn everything off

unplug the printer

turn the pc on

uninstall the printer (drivers)

re-start the pc

reinstall the drivers (printer) May sure you downloaded the right drivers FROM the HP official site.

run a test.

I hope it helps-- I have a driver from HP if you want to try it, leave your email

[jerryvol45]

Thanks for your advice.  my email is{Personal Information Removed} please send your Driver.  i am going to try your suggestion now but just in case it doest't work maybe your deiver will.

[jerryvol45]

Thank you so much, I tried your suggestion and it worked!!!

[geezer38]

I have  a similar problem, but my issue isn't about a wireless printer, it's about connecting my netbook to my networked printer.  I unistalled and then tried to reinstall the printer software, but it didn't work.  When I tried to uninstall and then reinstall it from a  newer downloaded driver, it required me to enter a password but since I didnt set one for my network printer in the first place, i couldn't access my printer.  Next, i tried unistalling the software and then reinstalling it from the original software that came  with the printer,  I kept getting a message stating that newer software was already installed and i just needed to connect my printer. it's an endless loop!  Snce my netbook is an HP, i cannot just look through the registry and delete all of the HP registry keys.  Does anyone have any suggestions?

Printer:  HP Photosmart 3300 All-In-One

Netbook:  HP Mini 311-1000NR