This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Cannot Install HP Deskjet 3050 onto my HP Pavilion Notebook PC (511 Views)
Reply
Honor Student
mea505
Posts: 4
Registered: ‎06-10-2012
Message 1 of 2 (511 Views)

Cannot Install HP Deskjet 3050 onto my HP Pavilion Notebook PC

[ Edited ]

Dear Support Staff,

 

I purchased an HP Pavilion dv6 Notebook PC for my wife about 6 months ago. Soon after it was purchased, my wife wanted me to "migrate" the information from an older Laptop to her new one utilizing the LapLink Software and the USB Cable they provide. After the migration was complete, however, and since that time, we have not been able to install our (wireless) HP Deskjet 3050 (All in One) Printer on the aforementioned computer. Every time we attempt to install the software, and we have completed doing so, the Printer Icon under "Printers" in the Control Panel has an "exclamation point" over it. No matter what I have tried doing, the system will not allow me to install the printer; during the process of doing so, the install software configuration page informs me that the software is already installed; but, yet, the printer (which is connected to our Home Network and functions properly with my desktop), will not respond to my wife's laptop (the HP Pavilion dv6 Notebook PC).

 

Below, I have listed the appropriate information regarding the Laptop:

 

Serial Number: {Removed for privacy}

Product Number: A1U54AV#ABA

Product Name: HP Pavilion dv6 Notebook PC

 

Any information you can provide for me regarding this problem (i.e., not being able to install and use the HP Deskjet 3050) on my wife's Laptop will be greatly appreciated! 

 

If you should require any additional information from me, please don't hesitate to e-mail me. I will be patiently awaiting your response.

 

Sincerely,

 

Mark Abell

Please use plain text.
Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 2 of 2 (487 Views)

Re: Cannot Install HP Deskjet 3050 onto my HP Pavilion Notebook PC

Hi,

Please use HP Windows 7 Printer Install Wizard which you may download from here.

This software will help you to find and install the driver for your printer.

More details about this aplication you will find in the link below:

Problems Finding Your Windows 7 Driver? Try the HP Printer Install Wizard


 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.