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Cannot Install HP Deskjet 3050 onto my HP Pavilion Notebook PC
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06-16-2012
07:40 AM
- last edited on
06-16-2012
09:14 AM
by
SedonaF
Dear Support Staff,
I purchased an HP Pavilion dv6 Notebook PC for my wife about 6 months ago. Soon after it was purchased, my wife wanted me to "migrate" the information from an older Laptop to her new one utilizing the LapLink Software and the USB Cable they provide. After the migration was complete, however, and since that time, we have not been able to install our (wireless) HP Deskjet 3050 (All in One) Printer on the aforementioned computer. Every time we attempt to install the software, and we have completed doing so, the Printer Icon under "Printers" in the Control Panel has an "exclamation point" over it. No matter what I have tried doing, the system will not allow me to install the printer; during the process of doing so, the install software configuration page informs me that the software is already installed; but, yet, the printer (which is connected to our Home Network and functions properly with my desktop), will not respond to my wife's laptop (the HP Pavilion dv6 Notebook PC).
Below, I have listed the appropriate information regarding the Laptop:
Serial Number: {Removed for privacy}
Product Number: A1U54AV#ABA
Product Name: HP Pavilion dv6 Notebook PC
Any information you can provide for me regarding this problem (i.e., not being able to install and use the HP Deskjet 3050) on my wife's Laptop will be greatly appreciated!
If you should require any additional information from me, please don't hesitate to e-mail me. I will be patiently awaiting your response.
Sincerely,
Mark Abell
Re: Cannot Install HP Deskjet 3050 onto my HP Pavilion Notebook PC
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06-18-2012 11:43 AM
Hi,
Please use HP Windows 7 Printer Install Wizard which you may download from here.
This software will help you to find and install the driver for your printer.
More details about this aplication you will find in the link below:
Problems Finding Your Windows 7 Driver? Try the HP Printer Install Wizard
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