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judegall
Posts: 1
Member Since: ‎03-26-2010
Message 1 of 2 (521 Views)

Compaq Presario v5000 - NO POWER but fan running

Hi Could someone pelase help??

When I connect the power lead the fan automatically switches on but the power button does not work therefor I cannot start up the laptop.  The ISD light comes on in orange/red when the power supply is connected.

Any help would be greatly appreciated.

Thanks

James

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erico
Posts: 26,876
Member Since: ‎01-07-2009
Message 2 of 2 (513 Views)

Re: Compaq Presario v5000 - NO POWER but fan running

Hi,

Sorry to bear bad news.  With that kind of issue you are either going to have to send it in to HP or take it to a shop where a certified technician can troubleshoot it. Your laptop will require disassembly to resolve the issue.

If your laptop is still in warranty contact HP.

 

Best regards,
erico

 

 

 

 

****I am a volunteer, I don't work for Microsoft or HP****

2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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