HP Support Forums
Join in the conversation.
04-27-2012 05:07 PM
04-27-2012 05:28 PM
Please find the number in the links given below might be helpful for you
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
06-13-2012 08:16 PM
This links are of no use. Since this is a rather old post I doubt I'll get a response but I'll try anyway. I have been searching and searching for an email address to contact tech support. All the links do is forward to a site that asks for my serial# & product # to veriy warranty. I don't need my warranty verified. All I need to do is ask a question and I don't have any more time to call and end up talking with someone I can't understand due to their accents. Why does a company such as HP not make it simple to contact via email? I used to recommend HP and after this ordeal, I've decided I'll probably just trash this laptop and search out a supplier that has email support. This is obsurd. Can anyone provide an EMAIL address to tech support and not a phone number????? I'm sure they want to charge for me for tech support as I know I am out of warranty but this is an issue only HP can fix and do to that, they need to fix it free of charge. I'm getting that 'invalid serial#' message and I have not taken this in for service and have no idea why all of a sudden it started doing this. Only thing I can figure out, it's like the check engine light on a car and HP is making it so people have to pay them to fix it when their laptops are no longer in warranty. I don't understand why they can't provide the written steps or at least an email as they can email the numbers to key in. I can follow written instructions and don't need to be subjected to a long winded conversation with someone I can't understand!