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08-08-2009 07:02 AM
After 45 days out of warranty, motherboard is toast and Hp says " too bad". I will wait to see if they get enough complaints and failures with this model to fix what seems to be an ongoing motherboard problem. Meanwhile, since I am very unsatisfied with hp support, I will purchase another brand. HP has lost my business. Any other DV6810us support issues out there.
12-22-2009 06:24 PM
Ditto!! I am 163 days past warranty and, yep you guessed it, the motherboard has quit. HP told me that I could give them $398 to fix it and have a 90 day new warranty. The extended service plan is only good for laptops manufactured before 07. Other than that there is nothing they can do. This will be my last HP.