DVD Drive won't read disc (21457 Views)
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Top Student
cwbabcock
Posts: 7
Registered: ‎09-16-2009
Message 1 of 13 (21,457 Views)
Accepted Solution

DVD Drive won't read disc

I have an HP Pavilion zv6000 and the DVD optical drive won't read a disc ... DVD, cd. It sound like it's reading when I put in a disc. It spins up and then quits. When I try to use Explorer to read it, I just get the hourglass and can't get out of it unless I force shut down the notebook. I even bought a new drive but that didn't help. I uninstalled it and the drivers in Device Manager and rebooted to no avail. Help.

 

Chuck

Grad Student
nazcar4u
Posts: 307
Registered: ‎12-17-2008
Message 2 of 13 (21,452 Views)

Re: DVD Drive won't read disc

if you changed the drive, then it might not be hardware,try this

http://support.microsoft.com/kb/314060

All of my posts reflect my opinion only and not of HP.
Top Student
cwbabcock
Posts: 7
Registered: ‎09-16-2009
Message 3 of 13 (21,446 Views)

Re: DVD Drive won't read disc

Tried that. I don't have upperfilter nor lowerfilter in the registry for this entry. Tried uninstalling drivers and rebooting. Did try to reinstall Roxio Cd creator and it did see a disc in the drive but explorer doesn't see it.

 

Chuck

Grad Student
nazcar4u
Posts: 307
Registered: ‎12-17-2008
Message 4 of 13 (21,444 Views)

Re: DVD Drive won't read disc

its usually Itunes at fault. do you have itunes installed?
All of my posts reflect my opinion only and not of HP.
Top Student
cwbabcock
Posts: 7
Registered: ‎09-16-2009
Message 5 of 13 (21,438 Views)

Re: DVD Drive won't read disc

Yes. Should I uninstall?
Grad Student
nazcar4u
Posts: 307
Registered: ‎12-17-2008
Message 6 of 13 (21,432 Views)

Re: DVD Drive won't read disc

yes. then uninstall and re-install Roxio
All of my posts reflect my opinion only and not of HP.
Top Student
cwbabcock
Posts: 7
Registered: ‎09-16-2009
Message 7 of 13 (21,439 Views)

Re: DVD Drive won't read disc

Thanks for the help. I uninstalled iTunes and Roxio CD Creator and now it works fine.

Grad Student
nazcar4u
Posts: 307
Registered: ‎12-17-2008
Message 8 of 13 (21,411 Views)

Re: DVD Drive won't read disc

glad to help:smileyhappy:
All of my posts reflect my opinion only and not of HP.
Honor Student
BAwesome
Posts: 2
Registered: ‎06-18-2011
Message 9 of 13 (18,230 Views)

Re: DVD Drive won't read disc

I uninstalled AOL & Real & the drive can be read now. But, I get this error message when I try to open the installation program on the CD: File appears to be corrupt. Reinstall file and then try again. 

I can install this program on my desktop, so I know the file is good. Any other ideas?

RA

Student
buddybusdriver4
Posts: 1
Registered: ‎02-04-2013
Message 10 of 13 (11,056 Views)

Re: DVD Drive won't read disc

my drive won't read

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