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Re: Desktop display change (123 Views)
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fjm Honor Student
Honor Student
fjm
Posts: 6
Registered: ‎10-14-2009
Message 1 of 11 (149 Views)

Desktop display change

I have a HP Pavillion p6115y with Windows Vista, with no extra add-ons since I purchased it.  Today, as a couple of times in the recent past, my HP LCD monitor displays text and desktop icons that appear 'elongated',  as if the resolution changed.....round icons appear horizontally oval, previously square icons are wider than tall.  I've tried a number of things in Control Panel to change it without any luck.  Without going thru all I've tried, too much to repeat here, and much of which I can't remember now, can you tell me what to do so the desktop icons and Explorer text aren't strung out ..... and appear more proportional.

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 2 of 11 (137 Views)

Re: Desktop display change

Please provide the model number of the monitor.

I am an HP employee.

Regards,
Vidya

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fjm Honor Student
Honor Student
fjm
Posts: 6
Registered: ‎10-14-2009
Message 3 of 11 (133 Views)

Re: Desktop display change

Hi Vidya;

My monitor is an HP 2009m.

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 4 of 11 (130 Views)

Re: Desktop display change

Please use the OSD menu on the monitor and perform a factory reset. The following link explain the usage of OSD menu on the monitor using the buttons on monitor:

http://h10032.www1.hp.com/ctg/Manual/c01725831.pdf

 

Also, install the monitor driver from the following weblink:

http://ftp.hp.com/pub/softpaq/sp47001-47500/sp47471.exe

 

Restarting the system should solve the problem.

I am an HP employee.

Regards,
Vidya

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fjm Honor Student
Honor Student
fjm
Posts: 6
Registered: ‎10-14-2009
Message 5 of 11 (127 Views)

Re: Desktop display change

I just finished what you described but it didn't make any difference... no change to my desktop display.  Any other ideas?

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 6 of 11 (123 Views)

Re: Desktop display change

Try installing the updated video drivers from the following weblink:

http://us.download.nvidia.com/Windows/285.62/285.62-desktop-win7-winvista-32bit-english-whql.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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fjm Honor Student
Honor Student
fjm
Posts: 6
Registered: ‎10-14-2009
Message 7 of 11 (120 Views)

Re: Desktop display change

Tried but did not complete; the response was the driver was not compatible.

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 8 of 11 (115 Views)

Re: Desktop display change

 

  1. Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  2. In Device Manager, locate the device you want to update, and then double-click the device name.

  3. Click the Driver tab, and then click Update Driver and follow the instructions. Try to search for the update in web.

I am an HP employee.

Regards,
Vidya

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fjm Honor Student
Honor Student
fjm
Posts: 6
Registered: ‎10-14-2009
Message 9 of 11 (114 Views)

Re: Desktop display change

Other than disc drivers, I found 2 Nvidia drivers in Device Manager.  One is display driver GeForce 9100, which says Windows stopped because of a "Code 43" problem, so I can do nothing with it.  The other is network adapter Nvidia Nforce 10/100 which is "working properly." 

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 10 of 11 (112 Views)

Re: Desktop display change

Try using Auto detect your GPU option from the following weblink:

http://www.geforce.com/Drivers

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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