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Top Student
RockyKatz
Posts: 7
Member Since: ‎08-17-2009
Message 1 of 11 (61,718 Views)
Accepted Solution

Disable SimplePass

I just purchased a Pavilion dv7-4165dx.  It comes with the SimplePass fingerprint reader.  I am not quite ready to use this feature yet.  How do I disable it so that I don't see it until I am ready to try it. 

 

Thanks

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 2 of 11 (61,710 Views)

Re: Disable SimplePass

You can disable Validity Sensor in device manager or uninstall HP SimplePass Software and reinstall when you want to....

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Top Student
RockyKatz
Posts: 7
Member Since: ‎08-17-2009
Message 3 of 11 (61,682 Views)

Re: Disable SimplePass

Where do I get the software to reinstall when I am ready to use it.  The new computer did not come with any program disks.  Thanks for you suggestion.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 4 of 11 (61,667 Views)

Re: Disable SimplePass

You can either reinstall it from HP Recovery Manager from the 'Software Program Reinstallation " section or you can download it from here ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50048.exe

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Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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Student
TimHawkins
Posts: 1
Member Since: ‎01-09-2011
Message 5 of 11 (61,315 Views)

Re: Disable SimplePass

It would be nice to be able to disable this feature.  Having only the option to uninstall software in order to disable it seems a bit drastic...   PC programmers seem to think that the world revolves around their specific application -- when will that change?

Honor Student
Yknot
Posts: 1
Member Since: ‎05-16-2012
Message 6 of 11 (49,940 Views)

Re: Disable SimplePass

Open Simplepass  goto Setting and uncheck boxes.

Honor Student
merlinandme
Posts: 4
Member Since: ‎08-15-2012
Message 7 of 11 (42,889 Views)

Re: Disable SimplePass

When I go to device manager, Validity Sensor does not show up.  I need to disable SimplePass because it constantly crashes in Chrome, and it is a nightmare.

Student
moptop
Posts: 1
Member Since: ‎10-15-2012
Message 8 of 11 (41,507 Views)

Re: Disable SimplePass

Couldn't agree more, dreadful piece of software, been nothing but trouble; plus the fingerprint reader has intermittent hardware problems. I had disabled it and all was calm but for some reason today the SimplePass prompt kept coming back (after my Gmail had gone back to prompt for a password), and would not go away however many times I told it not to show me the screen again. The SimplePass manager application doesn't seem to have a UI - or if it does, it won't open, so there is no way to get in and control your data or your settings. When I was using it, I got frequent corruption in the username/password it was saving. Total rubbish.

 

So I have uninstalled - and that's a scarey pass-time, too - if you tick the tick-box that says all your passwords will be deleted... one assumes that it just means the SimplePass database, but it has been such a pain that I didn't want to take the chance, so I did not tick that. 

Student
Gideonjohn
Posts: 1
Member Since: ‎10-18-2012
Message 9 of 11 (41,247 Views)

Re: Disable SimplePass

I could not remove the program. Kept getting message that I was not authorized. Found that the PC was programed for fingerprint access id and the software on Simplepass was tied to that. I entered Device the biometrics and disabled fingerprints, then I could remove the program. Simplepass is junk. It is like getting a big dish of icecream and finding doggie poo in it.

Student
DeVerde
Posts: 1
Member Since: ‎01-23-2013
Message 10 of 11 (33,254 Views)

Re: Disable SimplePass

Un checked box. Bio-icon still returns. Can't create Outlook email account.  Don''t want to risk restoring pc as I've lost confidence in the sys. This is my last HP.

 

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