This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Drivers Needed (1820 Views)
Reply
Honor Student
Biru
Posts: 4
Registered: ‎02-22-2012
Message 1 of 9 (1,834 Views)
Accepted Solution

Drivers Needed

I've recently purchased a HP Pavilion G6-1218sx Notebook and installed Windows 7 Ultimate (32 Bit). Basically, all the drivers are integrated in Windows 7, however, some drivers were missing in my Notebook. Please help me to get those drivers.

 

1. Network Controller (Wireless) 

2. Ethernet Controller

3. Bluetooth

4. PCI Simple Communication Controller

5. SM Bus Controller

 

Thank you,

 

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,578
Registered: ‎07-13-2010
Message 2 of 9 (1,830 Views)

Re: Drivers Needed

Hi:

 

I cannot find any info on your PC.  Please post the product number which is found on the same sticker on the bottom of your PC as the serial number.

 

That way, I can provide the link to the support and driver page for your notebook for your future reference.

 

Also, please click on every device needing drivers in the device manager. Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see for each device. Those will identify the type and model of each device and I can send you the link to the drivers you need without even knowing what model # PC you have.

 

Paul

Please use plain text.
Honor Student
Biru
Posts: 4
Registered: ‎02-22-2012
Message 3 of 9 (1,827 Views)

Re: Drivers Needed

Hi Paul,

Appreciate your quicky reply. Well, the product details as following;

Serial Number: 5CD14615M0

Product No. A3S53EA#A2N

 

Hardware IDS

USB\VID_0A5C&PID_21E3&REV_012

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01

 

PCI\VEN_10EC&SUBSYS_166F103C&REV_05

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_166F103C&REV_04

 

PCI\VEN_8086&DEV_1C22&SUBSYS_166F103C&REV_05

 

For your kind information, I've just included the first line of the hardware IDS.

 

Thanks

 

 

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,578
Registered: ‎07-13-2010
Message 4 of 9 (1,820 Views)

Re: Drivers Needed

Hi:

 

Even with the product code, I still can't find the model.

 

Is it brand new or something?

 

Anyway, here are the links to the drivers I believe you need:

 

First, install the chipset driver and reboot (select the first download file listed).

 

That should take care of the PCI\VEN_8086&DEV_1C22&SUBSYS_166F103C&REV_05

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3172&DwnldID=20775&ProductFamily=Chips...

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_166F103C&REV_04

 

Try this one first...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94331-1&cc=us&dlc=en&lc=en

 

If not, try this one...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-986...

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

PCI\VEN_10EC&SUBSYS_166F103C&REV_05 (You left out the DEV). So, I have to take a guess...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75933-1&cc=us&dlc=en&lc=en

 

USB\VID_0A5C&PID_21E3&REV_012

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

 

 

Please use plain text.
Honor Student
Biru
Posts: 4
Registered: ‎02-22-2012
Message 5 of 9 (1,804 Views)

Re: Drivers Needed

Hi,

This product is distributed in the middle east and it's the latest one. The first and the last links are only active and rest all seem dead as the download doesn't initiate.

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,578
Registered: ‎07-13-2010
Message 6 of 9 (1,803 Views)

Re: Drivers Needed

Hi;

 

I will see what I can find elsewhere because when I click on them here, they work fine.

 

Paul

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,578
Registered: ‎07-13-2010
Message 7 of 9 (1,799 Views)

Re: Drivers Needed

Hi:

 

Try these links:

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_166F103C&REV_04

 

Try this one first...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-943...

 

If not, try this one...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-986...

 

PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

PCI\VEN_10EC&SUBSYS_166F103C&REV_05

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-759...

 

I noticed (maybe the website is slow, that you have to wait around 30 seconds after clicking the download button that the download box actually opens, but every one of these links work.

 

Paul

Please use plain text.
Honor Student
Biru
Posts: 4
Registered: ‎02-22-2012
Message 8 of 9 (1,789 Views)

Re: Drivers Needed

Hi Paul,

Thanks for your efforts to solve the problem. I got the solution for those drivers. If anyone facing problem like me please click the following link and you will get the required dirvers for your HP Pavilion G6-1200 Series.

 

http://www.3support.com/hp-pavilion-g6-1200-notebook-pc-series-drivers/

 

Thanks

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,578
Registered: ‎07-13-2010
Message 9 of 9 (1,788 Views)

Re: Drivers Needed

You're very welcome.

 

I'm glad you found them because they are nowhere on HP's support site in one place.

 

Paul

Please use plain text.