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Dv2000 wont turn on (619 Views)
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Student
tylermcgivney
Posts: 2
Registered: ‎09-15-2010
Message 1 of 3 (619 Views)

Dv2000 wont turn on

About a month ago i tried to turn on my Hp pavillion Dv2000 and the computer itself turned on but not the screen. I plugged it into an external moniter and nothing. My warranty is out and guess what? Ive had this exact problem before. I sent it into HP and they "fixed" it about a year ago. And now again? I question the quality of HP products but this is ridiculous. Last time i sent it in through circuit city but since theyre out of buisiness im gonna have to do it myself. Any email address or phone number i can contact for them to send me a box? Will this cost anything? I mean it is THEIR fault so they should fix it for free right? 

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CherylG
Posts: 16,428
Registered: ‎11-12-2008
Message 2 of 3 (613 Views)

Re: Dv2000 wont turn on

[ Edited ]

No, they won't fix it free outside of warranty. They usually charge $299 to replace the motherboard.It is actually caused by break down of the solder holding the graphics chip in place on the motherboard. Many opt for a less expensive procedure of reflowing the chip.

 

$69 for Nvidia GPU Repair

 
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$125 for Nvidia GPU Repair
 
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Student
tylermcgivney
Posts: 2
Registered: ‎09-15-2010
Message 3 of 3 (603 Views)

Re: Dv2000 wont turn on

Thank you. I dont exactly understand why HP would charge so much for something they messed up...but i appreciate the link.  

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