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04-11-2012 08:17 AM
Sometimes HP support can be laughable. The only good thing about the tech support is getting the hardware repairs done... sometimes....
I've been having a running issue with them since my hard drive went out 5 months after I bought it. It had Quicklook on there and I've been trying to get it back. Problem is, tech support is stating that the Elitebook 8740w DOES NOT support Quicklook 3 and closed the matter.
WELL THAT'S FUNNY!!!
I look at the quickspec and it's listed Quicklook 3 as a standard feature on pages 4, 9, and 11. I also see that it allows you to enable or disable Quicklook 3 in the UEFI screens on bootup.
Doesn't anyone over there in technical support read their own specifications??
That said, does anyone know where I can find the drivers for the Quicklook 3 for this laptop?