Extended Service Plan pop-up problem

[Buchholdt]

I am bothered by an HP extended service plan solicitation popu-up which suggests that I buy the plan, and provides three menu options: Learn More/purchase now; No, not interested right now; I already purchased one, and a Next button.  I have tried all choices, but did not buy the plan, and the pop-up appears every five minutes or so on top of my work.  Irritating.  Pop-up, identified only with an HP logo, has no file name.   Is this a form of malware?

What is the procedure I should follow to identify and remove the pop-up file?

Jon@buchholdt.com

[Kalt · Accepted solution]

Remove an automatic action from Task Scheduler

To prevent automated tasks from starting multiple times, remove the entry from the Task Scheduler by performing the following actions:

1. Click Start , type Scheduler in the search field, and select Task Scheduler when it appears.
   If prompted for permission, click Continue .
   
2. In the left column, click Task Scheduler Library .
   
3. In the center column, select the task you want to stop.
   
4. In the right column, click Delete , and then click Yes to confirm deletion.
   
5. Close the Task Scheduler window.

The task or reminder will no longer begin automatically.

Source: 
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00875441&dlc=en&lc=en&jumpid=reg_R1002_US...

Message Edited by Kalt on 11-23-2008 07:20 PM