Files won't delete. It says It is no longer located at..... Verify items location and try again (5213 Views)
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Honor Student
pikelnpnut
Posts: 3
Registered: ‎07-08-2011
Message 1 of 8 (5,213 Views)
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Files won't delete. It says It is no longer located at..... Verify items location and try again

How do I delete two files on my desktop that will not delete?

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DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 2 of 8 (5,212 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

Hi,

 

The first thing I would suggest is to restart the notebook and see if the files have gone when Windows reloads.

 

Regards,

 

DP-K

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Honor Student
pikelnpnut
Posts: 3
Registered: ‎07-08-2011
Message 3 of 8 (5,206 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

Thank you,  I've done this many times without any success.

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DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 4 of 8 (5,203 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

[ Edited ]

Hi,

 

It may be worth trying the following.

 

Shutdown the notebook.  Tap away at f8 as you start the PC to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  When windows has loaded in this mode, see if you can now successfully delete the Desktop files.  To exit Safe Mode, just restart the notebook.

 

Another option is to use  a utility that will add 'Take Ownership' to the right click context menu.  The download is on the following link.

 

Take Ownership

 

This is a zipped file.  If you don't have an extraction utility installed, download and install 7-Zip which can be used to open this so that you can run the installer.  Then just right click the zipped folder, select 7-Zip and select Extract Files.  When done, open the newly extracted folder and you will find the utility to add 'Take Ownership' to the right click menu.  Just double click it to install and then close the Window.  You should now be able to right click on the folders you need to access and select Take Ownership -  after taking ownership see if you can delete the file now.

 

If the above doesn't help, download and install ccleaner on the link below.

 

http://www.piriform.com/ccleaner/download/standard

 

When installed, launch the program and run the file cleaning utility.

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
pikelnpnut
Posts: 3
Registered: ‎07-08-2011
Message 5 of 8 (5,195 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

Thank you so much for your assistance!  It took several tries and ultimately was successful :smileyhappy:  Thank you!

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DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 6 of 8 (5,187 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

Hi,

 

You're welcome, glad it helped.

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
moman1101
Posts: 2
Registered: ‎07-20-2011
Message 7 of 8 (4,442 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

What method  worked for you?

The safe mode option or cc cleaner.

Student
xelact
Posts: 1
Registered: ‎08-27-2012
Message 8 of 8 (3,555 Views)

Re: Files won't delete. It says It is no longer located at..... Verify items location and try again

hi, how do you get rid of take ownership? thanks.

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