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- HP Community
- Archived Topics
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- Re: Finger Print reader not working
Create an account on the HP Community to personalize your profile and ask a question
11-20-2011 05:47 AM
I have a HP pavilion dv6 that runs window 7, the finger print sensor is not working!
I have installed the Validity Sensor Driver: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exe and Digital Personal Fingerprint Reader Software: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50048.exe
When i complete the reader software i get a message saying - the system cannot verify that the fingerprint reader is installed, instsall driver.
Can anyone provided me with a link to intall this driver or to fix my problem?
Thanks
Solved! Go to Solution.
Accepted Solutions
02-01-2012 10:24 AM
@ßôo
Hi,
Check the link below:
HP SimplePass Identity Protection, Validity fingerprint and Windows 7
12-07-2011 12:03 PM - last edited on 02-21-2017 04:01 PM by OscarFuentes
Hi,
Please write your notebook product number (p/n) and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
02-01-2012 10:24 AM
@ßôo
Hi,
Check the link below:
HP SimplePass Identity Protection, Validity fingerprint and Windows 7
04-17-2012 04:53 PM - last edited on 02-21-2017 06:06 PM by OscarFuentes
Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
04-18-2012 09:15 AM
@ndibassa
Hi,
Answer on your question is already written by me here.
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