02-18-2011 03:05 AM
I could kill. That virus has got me. Can anyone suggest to me how to get rid of it.
Try the ESET online scanner. I have found the scanner quite useful in ridding PCs of malware, adware, trojans and viruses. You need to run the scan in Internet Explorer, not Google chrome.
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****I am a volunteer, I don't work for HP****
Microsoft MVP - Microsoft Windows Expert - Consumer
02-19-2011 03:29 PM
Follow the order given below to disinfect your PC
1.) On a PC that is Not infected, Make a boot AV disc then boot from the disc on the Infected PC and scan the hard drive, remove any infections it finds, I prefer the Kaspersky disc myself. The New 2010 Kaspersky disc can update the AV dat files if you are connected to the internet at the time of scan and is suggested to update before the scan.
2.) Then boot into Windows:
Install free MBAM, run the program and go to the Update tab and update it, then go to the Scanner Tab and do a quick scan, select and remove anything it finds.
3.) When MBAM is done install SAS free version, run a quick scan, remove what it automatically selects.
These last 2 are not AV softwares like Norton, they are on demand scanners that only scan for nasties when you run the program and will not interfere with your installed AV, these can be run once a day or week to ensure you are not infected. Be sure you update them before each daily-weekly scan.
02-19-2011 11:00 PM
Open up internet explorer
what you have is a BHO redirect, standard with most spyware. if resetting IE does not fix the issue then you can download Hijack this and run it removing all BHO's
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.