06-03-2013 10:41 AM
I see that you are having problems with logging into your Windows 8 computer. I have some suggestions that may help with this issue.
Here is a link to some steps to follow when you have forgotten your Windows 8 password.
11-30-2013 05:08 PM
my hp laptop came with 4 gb memory ram and it was slow so i was told to upgrade it to 8 gb of ram and it would speed up my laptop alot...i did that and my laptop is still as slow as before i upgraded it. why is that? and how do i speed up my laptop?
12-02-2013 03:42 PM
I would be happy to assist if needed. Please let me know what is your model number?
Here is a link that will help you find that out.
I will need to know the type of memory you added to the computer.
Please let me know.
12-03-2013 10:10 AM
i hope this is the info you need. product=D1E80UA#ABA...model=2000-2B19WM. memory info is 8GB (2x4GB) type=DDR3-SDRAM...form=SO-DIMM...bus speed=PC3-10600 (DDR-3-1333)...hopefully this helps
12-03-2013 10:27 AM
Thank you for the information. It was very helpful.
The Memory you installed was it 4GB DDR3 SDRAM (1 DIMM)? This is what is compatible with your device.Here is a document on how to do a HP Notebook system BIOS update for your AMD processor.
Hope this helps.
12-03-2013 10:40 AM
i downloaded it and it brings me to a screen that wants me to enter this info...current bios=ID and version ??? and...new bios=ID and version?? i dont know what this is or what to put in there
12-03-2013 10:52 AM
Here is a link that will help you locate your version.
Updates for your computer might be necessary, connect to the Internet and to Windows Update by going to
This should help.
12-03-2013 11:34 AM
No worries. What is the version of BIOS are you running now? The new version is