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12-05-2009 10:18 AM
When I upgraded to Windows 7, the HP battery check could not be used, so I went to HP website to download the XP version (I think). It worked somewhat ok, but then, I wanted to uninstall because it was useless. I couldn't find the uninstall button so I shift+delete the files. Then I found HP Battery Check under uninstall programs. But then I could not get rid of it. So I tried REINSTALLING, but still it does not work.
So, I thought I'd get help from HP Support Assistant, turns out when I got to the last page, there wasn't any assistance options for me to contact HP. What can I do??? Everything is not working!!!
12-07-2009 10:41 AM
Pull down the latest version of HP Support Assistant:
Reboot the notebook and try HP Support Assistant again.
Battery check is built into HP Support Assistant; Click on Troubleshoot->Power, Thermal, and Mechanical.
There should be a button under the Power tab for battery check.
05-12-2010 01:37 AM
05-16-2010 09:48 AM
Thanks a lot for the solution!
i had been looking so long for this!
i never thought it could be so easy to work that out!
btw, i just got to know that my battery is fine!
08-03-2010 09:07 AM
Download version 5.0 of the support assistant. It installs just fine on Windows 7 without having to do anything.
08-14-2011 04:18 AM
I have problem with HP battery check - it close ("HPBC has stopped working") everytime when I want to choose "Advanced mode" in settings. I have newest version of app and I tried all other possibilities - compatibility mode, run as admin, run through HP assistance, reinstall.
I have windows 7 64bit. As I remember, it worked fine on 32bit.
Does anybody know how to solve this problem? I would like to see advanced details of my application...
Thanks in advance!