HP Battery Check & HP Support Assistant not working in Windows 7

[tienweiwei]

When I upgraded to Windows 7, the HP battery check could not be used, so I went to HP website to download the XP version (I think). It worked somewhat ok, but then, I wanted to uninstall because it was useless. I couldn't find the uninstall button so I shift+delete the files. Then I found HP Battery Check under uninstall programs. But then I could not get rid of it. So I tried REINSTALLING, but still it does not work.

So, I thought I'd get help from HP Support Assistant, turns out when I got to the last page, there wasn't any assistance options for me to contact HP. What can I do??? Everything is not working!!!

[PokePC]

Pull down the latest version of HP Support Assistant:

ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46115.exe

ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46115.html

Reboot the notebook and try HP Support Assistant again.

Battery check is built into HP Support Assistant; Click on Troubleshoot->Power, Thermal, and Mechanical.

There should be a button under the Power tab for battery check.

[genobz]

Hey..

try checking the solution provided at the following link;

http://genobz.wordpress.com/2009/05/12/hp-battery-check/

[aleksandar]

try this: right click on the setup icon (default C:\swsetup ) Select properties \ compatibility select "Run this program in compability mode for" and select Windows XP (Service Pack 3) !

[HpManiac_ufo]

@genobz

Thanks a lot for the solution!

i had been looking so long for this!

i never thought it could be so easy to work that out!

btw, i just got to know that my battery is fine!

[Jstumbo]

Download version 5.0 of the support assistant.  It installs just fine on Windows 7 without having to do anything.

http://h18021.www1.hp.com/helpandsupport/HPSA.html

[czarls]

Hi everyone!

I have problem with HP battery check - it close ("HPBC has stopped working") everytime when I want to choose "Advanced mode" in settings. I have newest version of app and I tried all other possibilities - compatibility mode, run as admin, run through HP assistance, reinstall.

I have windows 7 64bit. As I remember, it worked fine on 32bit.

Does anybody know how to solve this problem? I would like to see advanced details of my application...

Thanks in advance!

[Cruel]

Same problem on my EliteBook 8530p... I'll get back after installing the latest version of HP Support Assistant

[peterh65]

same problem here on a dv8288ea (32bit), installing latest assistant didn't help

[haggs37]

battery check won't work, hp laptop    keep getting a message it has stopped working  i have windows 7