HP Dv6 left touch pad button loose

[jamielynne20]

I purchased my HP Entertainment PC dv6 from Best Buy in January 2010. I only use it to check emails and keep track of my photos. Already the left touch pad button has come loose and I'm sure will fall off soon. Going back to university in Sept. I would like this to be resolved ASAP. Is there a way I can order just the left button without replacing the entire pad? The computer is no longer under warranty and I don't see the point of sending it in when it's just a button. If anyone else has experienced this problem or has found a solution please let me know. Thanks Concerned HP customer Jamie 

[Kalt]

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jamielynne20 wrote:

I purchased my HP Entertainment PC dv6 from Best Buy in January 2010. I only use it to check emails and keep track of my photos. Already the left touch pad button has come loose and I'm sure will fall off soon. Going back to university in Sept. I would like this to be resolved ASAP. Is there a way I can order just the left button without replacing the entire pad? The computer is no longer under warranty and I don't see the point of sending it in when it's just a button. If anyone else has experienced this problem or has found a solution please let me know. Thanks Concerned HP customer Jamie 

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Did you buy this new or refurbished?  All new computers have a minimum 1 year factory warranty on them.

You'll have to replace the entire touchpad.  HP does offer in-home repairs for a fee...you might call them and see if this would be covered under your warranty and if they have that service available.  Otherwise, it takes 2-3 weeks (sometimes less) to have it sent to them and back to you.

[emobarak]

I have also the same Notebook brought it last January 2010 and in May I had the same problem exactly and the complete top cover was replaced by HP "in warrenty" then last August it happened again with the sane problem and Now I am in process with complaint with HP as this will be the 3rd hardware to be replaced and Still waiting for their feedback

[funlife59]

I also have the same problem so this is probably a common problem for this model i am wonder if hp is aware of this problem  and may be they will take care of it @ no charge.  I think  we all should call HP about this problem

and see if they will do smething about it

[dhanushm]

Hello, I recently bought  a HP Pavilion g6-1330eo Notebook PC. After 1 week, button in the left hand side of the touch pad is loose. Do you have any suggestions.

[funlife59]

If you bought it new call HP  and have it fix it it should be under warranty

[X_Xeroid]

I have an HP DV4-1125nr PC and have had the same problem twice. The first time it was under warranty and HP replaced the lower top cover which surrounds the mouse pad and buttons. The second time I replaced it myself because it was out of warranty. There is a cheap plastic spring , which is part of the cover, that holds the button up in place. There have been several blogs on this in the past.

[mrsafetyman]

This again happened with my laptop only after 1 and 1/2 years owning the darn thing. The pad buttons have sensitive plastic tabs and mechinsims which can easily brak as with mine. I am searching for where I can purchase a new tocuh pad which appears to be an assembly after I opened it up.