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04-08-2011 01:32 PM
Its no doubt a good laptop. But when you pay a decent amount for the machine...a "fix is in the works" is not good enough. One hour battery life is unacceptable. I returned my Envy (I was offered a discount on the second battery) and i'm going to buy a sandybridge laptop. If anyone else is considering this laptop, please wait until a sandybridge refresh and "fix" is available.
04-15-2011 07:07 PM
I have had my Envy 14 for a week now, get just over one hour battery time. The reason I bought this unit is its speed, which is good and its battery life. HP site says up to six hours, 7 third party reviews say running full bore 3 to 4 hours. I have contacted HP support several times and they suggest turning off the backlight and reducing the contrast. Believe me that is not going to give me two hours. Is any one getting satisfaction from HP on this issue?
04-16-2011 01:56 PM
Trust me I have zero satisfaction with HP. I love my Envy 14 Beats Edition though. You will get more than an hour of battery life if you download a 3rd party battery meter. It is much more accurate than the factory installed version. All I know is they changed the motherboards on the latest shipments (Dec 2010 and after), and there is a problem somewhere between that and the battery meter. HP sent me a new battery that is 3000 mah larger, not sure if it makes a big difference, but so far I'm getting much better battery life readings with it and the 3rd party meter. I was also given "strict" instructions on how to use the built in power management system to get the most out of my battery life by the idiot tech support lady. I asked what they were going to do when the new battery didn't solve the problem despite her instructions and she basically said I could return my laptop within 21 days. I was also promised a phone call when my battery shipped and surprise, surprise, they didn't call. They left a voicemail a day after it was delivered saying this issue was now closed and that I had their contact information.
The laptop is everything I wanted it to be and was well worth the wait. I am hoping that there is a BIOS update or something down the road to fix the overall problem. With all the problems though, I do not see how HP manages to sell ANY of these laptops to the mass public. I am tech savvy and did not want to pay the price for a macbook pro and that is why I chose the Envy. Not at all happy about the four delays or stupid battery meter, but I did get a free 2TB hard drive and 215 dollars off the sticker price.
04-18-2011 03:18 PM
I owned new Envy 14 series laptop recently and facing the same battery issue. while browsing through the issue I have found your suggestion and tryting to do as got confuion as in my Device Manager, observed the two"Microsoft ACPI Compliant Control Method Battery" . So which I need to uninstall. How to find which one is correct to uninstall..
Please suggest me.
04-22-2011 09:07 PM
I have the laptop for last 2 weeks. I discussed with HP customer support for at least 4 times since last one week. They are saying the specs are about the sleep/ idle time. Its pathetic. Even for the cell phone ($300)they will mention about the working time and idle time but for the lap top ($1000) they will mention idle time as a spec specification???.
I am waiting for the HP customer support to reach me in two days. My answer to them will be returning the lap top. If you fly from Pittsburgh to Washington DC your lap top will shut down at the end of the journey. We can convey our selves its not a traveling laptop but its really pathetic for any laptop with 1 hour of battery life.
I loved the laptop so badly, I hate my self to return this one. Unfortunately, I am not seeing any solution even in near future form the Hp side (the impression I got from the Hp tech support appeared like as they are not bothered about this problem).
If I failed to make my decision in 30 days, I might need to suffer with the problem at lease for ever ( 3 years).
04-25-2011 01:40 PM
I've found that the battery time indicator takes a while to become accurate (as it builds up information about your usage I guess). BatteryBar is a good, light, easy utility and I got about 2 hours with normal usage when I first got my Envy 14.
Since then I've reinstalled Windows 7 and just added the software I need, and battery life is about 3 hours now. I try and keep background processes and startup apps just to what's essential, which seems to help too. CCleaner is a great free utility to keep everything tidy.
I've also found that the screen brightness makes a big difference to the battery life. I you can put it down to 10-40% it should help it last.
It also seems that batteries in the UK/European market don't seem to last as long as the US/other markets. People I know in the US with the same laptop seem to get 3-4 hours generally, so maybe be aware of that possibility too.
Finally, the advertised battery life of all laptops, or any electronics for that matter, seems to be a bit of a dark art. As soon as one manufacturer starts quoting 6-8 hours (even thought that might be just idle battery life), everyone kinda has to follow in order to compete.
04-26-2011 08:41 AM
I have an Envy and my two cents. GET YOUR MONEY BACK!! IT WILL ONLY GET WORSE!!. Once past the return deadline you will never resolve the problem. Actually HP gets more resistive to helping. All they want to do is repair a product that is not repairable. Trust me I'm there.
04-26-2011 10:59 AM