HP Envy 14 1210-NR Poor Battery Life

[Jeroi]

I get 1 hour at best. I'm just saying, it starts with one problem and before you know it you got more and everytime I get it fixed it seems worse. My fan, motherboard, upper and lower case replaced. It gets really hot and battery life is bad, oh and it makes all kinds of noises.

Envy 17

[JoeWasEre]

@ Jeroi
If you've got an i7 processor, and a pretty decent graphics card, as the Envy 17s do have, then the power draw is going to be quite a lot. It's a powerful laptop, so should be expected to use the battery up pretty quickly. 1-2 hour sounds about right to be honest. Notebooks that get 3-4 hours won't have the power available that an Envy 17 has.

Again, powerful laptops get hot, therefore the fans have to work hard. It's kind of annoying, but you get the power.

[Jeroi]

No offence but you sound like you work for HP

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JoeWasEre wrote:
@ Jeroi
If you've got an i7 processor, and a pretty decent graphics card, as the Envy 17s do have, then the power draw is going to be quite a lot. It's a powerful laptop, so should be expected to use the battery up pretty quickly. 1-2 hour sounds about right to be honest. Notebooks that get 3-4 hours won't have the power available that an Envy 17 has.

Again, powerful laptops get hot, therefore the fans have to work hard. It's kind of annoying, but you get the power.

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. Anyway, no laptop should get 1or 2 hrs just surfing the net. Let's put it this way. A macbook pro 17 gets about 5hrs + surfing the web. I know because I had mine and my buddy's side by side. Yes the Envy 17 is fast but we are talking about the Envy 14, smaller screen not the same power. It should get at the very least 5hrs. Hey the Asus U41JF-A1(14 incher) gets 8hrs+ and yes it is comparable. HP is just selling to sell and not to please. 

[JoeWasEre]

Ha. I have nothing to do with HP, nope. I thought you said Envy 17 meaning you had an Envy 17.

Advertised battery life is usually bumped up. That's just the way it is. Marketing spin, simple as that. It's a dark art. It depends how you're using it and what processes are going on in the background and your ambient temperature and what it's resting on etc. etc.

Quad core i7s need lots of power. An hour or two is what you get normally. If you need battery life over power then maybe swap for a different processor.

One of Apple's big selling points is battery life. They have their own OS to help and they pick efficient components rather than just the most powerful ones. Even then, it costs you to get all those things together. A MBP can get 10 hours of surfing, but when you stick a quad core i7 in it, it goes down to 5 hours like you say. The processor makes a big difference.

The Asus you mention is an i3 processor, right? Battery life is going to be WAY different from an i7.

If battery life is crucial, don't get an i7, or fork out for a Mac which has pros and cons all of its own too.

[ThuBongH]

HP Envy 14 is using 8-cells battery........

And an hour for a brand new laptop is unacceptable anyway........ thus, i7 need more power, but it doesn't mean it take an 8-cell battery for 1 hour stand by.............

I'm surfing this problem with no hope and no reply from HP yet..

[Jeroi]

Don't wait for HP to contact you. Just tell them that you want to return your product, if it's within 21 days.  And Yes 1 hour on a laptop is not acceptable especially for a 14 incher.

[Jeroi]

Don't wait for HP to contact you. Just tell them that you want to return your product, if it's within 21 days.  And Yes 1 hour on a laptop is not acceptable especially for a 14 incher. I read a few reviews and a video run down test claimed 3.5 hrs on Cnet

[ThuBongH]

I'm outside U.S and they don't agree to return it.........

[Matt_Lo]

Did you call US support and they didn't agree to return cause your outside the US, or was it the country you're in you called and they wouldn't return it cause it was bought in the US?  Whichever one it was, call the other and see if they can help you.  If not, then request to talk to a case manager so they can work with your situation.

[ThuBongH]

Thank you for your reply

I did call U.S support and they asked me to send it back to U.S

I call Australian Support, They asked me to send an email to consumernotebooks@hp.com and wait for a call back. (wait for 1 week without any respond).

Kind Regards,