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- HP Community
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- HP G61 LAPTOP - How to restore factory settings?
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08-16-2011 10:10 PM - last edited on 10-07-2011 03:06 PM by Katie_H
I'm giving my HP G61 to my daughter and would like to restore it to factory specs delete all files. how do I go about this?
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Accepted Solutions
08-17-2011 05:24 AM - last edited on 05-14-2015 02:42 PM by Omar-E
Hi,
If the Recovery Partition on the notebook is Ok, try the following. Shut down the notebook, then tap away at f11 as soon as you press the power button to see if this will launch Recovery Manager - if it does, you can use this to return the notebook to 'Factory Condition'.
Another option, if you have created your set of Recovery Discs, is to insert the first disc and then restart the notebook to boot from the disc and start the recovery procedure this way.
If neither of the above apply, you can order a replacement set of Recovery Discs using the link below.
http://support.hp.com/us-en/document/bph07143
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-17-2011 05:24 AM - last edited on 05-14-2015 02:42 PM by Omar-E
Hi,
If the Recovery Partition on the notebook is Ok, try the following. Shut down the notebook, then tap away at f11 as soon as you press the power button to see if this will launch Recovery Manager - if it does, you can use this to return the notebook to 'Factory Condition'.
Another option, if you have created your set of Recovery Discs, is to insert the first disc and then restart the notebook to boot from the disc and start the recovery procedure this way.
If neither of the above apply, you can order a replacement set of Recovery Discs using the link below.
http://support.hp.com/us-en/document/bph07143
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-17-2011 04:10 PM
Hi,
You're welcome, glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-29-2013 01:18 PM - last edited on 02-23-2017 05:52 PM by OscarFuentes
Hello 9031benjy,
I see that you are having problems with restoring the factory settings on your HP computer. I have a couple of suggestions that may help with this issue.
Here is a link that shows how to run a system recovery. Follow the steps in the link under the option "Recovery from Windows".
Let me know what happens.
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