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08-28-2009 06:19 PM
I recently purchased a HP Pavilion DV7-1232nr and its been working fine but I'm having a few problems with the touch buttons and was wondering if anyone could help. Occasionally the volume flashes up and down (usually pressing my finger lightly on either volume up or down stops it and if i hold it there a minute it stops it for a while) but my main problem is that every single time I hit my mute button it not only mutes the computer, it disables wireless. when I press the button a second time to un-mute the computer it enables wireless, but doesn't un-mute the computer. Does anyone have any idea what could be causing this?
Thanks in advance!
08-28-2009 07:28 PM
resintall the quicklaunch software
in start seach type 'recovery manager'
wait for the recovery manager to pop up
it is either under program recovery or driver recovery..
reinstall the quick launch button software
this should resolve your issue
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.
09-08-2009 10:13 AM
10-08-2009 07:18 PM
11-07-2009 01:18 PM
I've had a similar problem where none of the touch controls worked on my pavilion dv7-1123ca...I looked all over the internet on how to fix it...nothing worked...
I tried rebooting...nothing...
I tried reinstalling the drive...nothing
did a system restore...nothing
Finally...I unplugged the lappy...took out the battery...pushed the power button to drain all capacitors...stuck battery back in...powered up...everything works 100% ...
the moral of the story: with any and all electornics...if it's broke...reboot it...if rebooting doesn't work...take out the battery and put it back in...
11-09-2009 07:30 AM
01-17-2010 11:20 AM