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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

i want to update my other device

HP Recommended

Hi nald1985,

 

I saw your post and I will be happy to help. To better assist you I will need some additional information. What device are you looking to update? What operating system are you running? What is your product number?

 

Find your product number on a notebook:

 

http://support.hp.com/us-en/document/c00033108

 

Finding your OS:

 

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Thank you,

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
HP Recommended

Hi Good day,

 

     I am also having issue with regards of my PCI driver. Mylaptop model is HP pavilion g6-2241sx , Windows 7 64bit with radeon graphics. Hope you could give me the appropriate PCI driver for my laptop.

HP Recommended

Hi Good day,

 

     I am also having issue with regards of my PCI driver. Mylaptop model is HP pavilion g6-2241sx , Windows 7 64bit with radeon graphics. Hope you could give me the appropriate PCI driver for my laptop.

HP Recommended

help me

HP Recommended

Hi Makz89:

 

Thank you for your query. I am elated to be of assistance!

 

I understand that you are having an issue with the PCI driver. I noted you downgraded the operating system, which is why they are not listed on the software and driver page for your computer.  Here are the  links for the driver for the PCi devices , 1st device (realtek pcie card reader) click here and the  driver for  ACPI\HPQ0004 *HPQ0004  click here (HP 3D driveguard). I am also including documentation on "Downloading or Updating Software and Drivers for HP Computers"  click here. If you require further assistance please feel free to re-post.

Sparkles1

HP Recommended

Good day sir,

 

      Kindly please  give me step by step tutorial on how to install the card reader? ( your first instruction )  It appears that it is showing me a lot of version but i dont now which one i will pick.

 

HP Recommended

HI Matz. and renat123:

 

Thank you for your reply.

 

You can use Windows update to update your drivers. Here is a link to a Microsoft document on how to "Update a driver for hardware that isn't working properly( Windows 7)"   click here.   Here is another link to "Updating Drivers and Software with Windows Update (Windows 7. Vista and XP)"  click here.  You can let Windows do the updates, or you can go to the device manufacture's site and get the drivers from there.  I hope this is helpful.

 

 

Sparkles1

HP Recommended

Hi,

 

Is there any alternatives rather than windows update? i click all notification on my updates and it just ruined my laptop specially my AMD graphics.

 

 

Hope to hear from you soon.

HP Recommended

Hi Makz89:

 

 

You can manually download the driver yourself and install it.   Have you tried running the" HP Support Assistant"  click here, to aid in looking for updated drivers.  Here is a link to "Realtek Card Reader Driver"  click here for Windows 7 64 bit., click on the file name and follow the on screen prompts to install.  Please let me know the results.

Sparkles1

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