HP Pavilion G6 PCI Driver needed. Help? (11271 Views)
Student
McPlatinum
Posts: 1
Registered: ‎11-13-2013
Message 11 of 34 (1,650 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi, I have this kind of problem too

PCI device & SM bus controller drivers are not installed

searchings in the web didn't give anything

my notebook model is HP Pavilion g6 1156ee

 

HP
Mrstenter
Posts: 3,509
Registered: ‎09-02-2013
Message 12 of 34 (1,614 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi McPlatinum,

 

Intel High-Definition (HD) Graphics Driver is available here

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-116851-1&cc=us&dlc=en&lc=en...

 

This link will give help with with SM Bus Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02522280

 

Intel Chipset update is needed as well download and install from this link.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94402-1&cc=us&dlc=en&lc=en&...

 

The drivers are all located here.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5131...

 

Hope all this helps.

 

Thanks

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Mrs.Tenter
I work on behalf of HP
Honor Student
mehrxx
Posts: 3
Registered: ‎11-20-2013
Message 13 of 34 (1,595 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

[ Edited ]

Hi, I have the same problem as described above, PCI driver is not installed.  My hp pavillion g6 series product number is QA873EA AB4.    


HP
Mrstenter
Posts: 3,509
Registered: ‎09-02-2013
Message 14 of 34 (1,588 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi Mehrxx,

 

I would be happy to help, but that product number did not show me anything.

You follow this link for assistance on your model number and current operating system. There is a Detect my Product on this link.

 

http://www8.hp.com/us/en/drivers.html

 

In Windows, press the fn + esc keys on the notebook’s keyboard to open the HP System Information window.
 
Please let me know.
 
Thanks
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I work on behalf of HP
Honor Student
mehrxx
Posts: 3
Registered: ‎11-20-2013
Message 15 of 34 (1,559 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

[ Edited ]

Dear Mrstenter , 

This is all the information I could find on the bottom of my laptop underneath the battery. Hope that it is ok this time. 
product number : QA873EA#ABU

{Personal Information Removed}

model: g6-1163sa

PC ID: 0593110000204610000620100

This is what I get for hardware IDs on Device Manager for PCI device

 

PCI\VEN_10EC&DEV_5209&SUBSYS_1666103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_1666103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

Thank you. 
Mehrxx

HP
Mrstenter
Posts: 3,509
Registered: ‎09-02-2013
Message 16 of 34 (1,549 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi Mehrxx,

 

Thank you for all the information. Here are your drivers for your computer.

Download and install each one. The Device Manager will pick it up and the error disappear. 

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104707-1&cc=uk&dlc=en&lc=en...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-111718-1&cc=uk&dlc=en&lc=en...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99320-1&cc=uk&dlc=en&lc=en&...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100017-1&cc=uk&dlc=en&lc=en...

 

Please let me know how this goes.

 

Thanks

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Mrs.Tenter
I work on behalf of HP
Honor Student
mehrxx
Posts: 3
Registered: ‎11-20-2013
Message 17 of 34 (1,488 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi, 

 

The third link will not install properly. It installs the setup , but then doesnt go any further with the complete installation saying 'Bleutooth hardware must be switched on to run this setup package'. The bleutooth on my laptop is always on. So I am not sure what it means with that. 

 

The other links have installed successfully. 

 

Thank you. 

 

Mehrxx

HP
Mrstenter
Posts: 3,509
Registered: ‎09-02-2013
Message 18 of 34 (1,450 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi Mehrxx,

 

I would download and run the Hp Support Assistant, it will check the hardware and drivers. Here is a link to this.

 

http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

 

Here is a link to check the Bluetooth enabled device on your computer from Microsoft.

 

http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

 

If that does not help I would recommend a system restore to when was the last known good configuration.

Windows 7 here

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01835735&lc=en&product=5182534&tmp...

 

Windows 8 here

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03327545&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...

 


Hope that helps.

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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Mrs.Tenter
I work on behalf of HP
Student
nald1985
Posts: 1
Registered: ‎12-03-2013
Message 19 of 34 (1,405 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

i want to update my other device

HP
BHK6
Posts: 2,077
Registered: ‎09-03-2013
Message 20 of 34 (1,386 Views)

Re: HP Pavilion G6 PCI Driver needed. Help?

Hi nald1985,

 

I saw your post and I will be happy to help. To better assist you I will need some additional information. What device are you looking to update? What operating system are you running? What is your product number?

 

Find your product number on a notebook:

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108

 

Finding your OS:

 

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Thank you,

 

BHK6

I work on behalf of HP

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