05-06-2012 05:23 PM
I need help. I have read all the blogs and tried just about everything, but my HP dm4-1165dx is still showing that it is plugged in, not charging. The battery is out of juice and now I have to have it plugged in anytime I want to use it.
Here is what I tried / Checked...
1) HP Support Assistant says that Battery Status is 'OK' - Big green battery...
2) Updated Bios to latest version...
3) turned off HP, unplugged removed battery, held power button(60secs), plugged back in and started up, then shut down put battery back in and started computer back up...
4) Removed in Device Manager ACPI Method Battery, then re-installed...
5) Remove battery for 10mins then place back in...
The AC adapter is running the computer, so that doesn't seem like that is a problem...
The battery is said to be 'OK' by HP Support Assistant, so I shouldn't need a new battery, and just a day about it lasted 4hrs...
The HP dm4 recognizes that there is a battery connected to the computer, so the connection on the board should be fine...
Any help would be great, if I really just need to buy a new battery or AC adapter then I am cool with that but everything I am looking at is telling me it is cool... The computer is only 18mos old and I've never had a problem with it...
05-07-2012 09:28 AM
If it will not charge the battery while the notebook is turned off, then there is something wrong with the battery or the charging circuit which is part of the motherboard.
Only way to test the battery is to see if it will charge in another laptop that uses the same model of battery. If it charges in that laptop, then it is a motheboard problem, which is expensive to repair.
05-20-2012 07:59 PM
- Disconnect AC
- Remove battery
- Connect AC
- Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).
- Disconnect AC
- Insert battery
- Connect AC
This is the best solution for your hp Pavilion dm4 Battery
09-23-2012 10:35 AM
I have this problem with my g6 pavilion.. If you're sure there's nothing wrong with your battery and charger... then most probably it's a software issue...
Try this temporary fix I found... Every time I install/uninstall "HP Power Manager Utililty Software" the problem is immediately fixed for the session.. after restart, the problem returns...
So if this works then someone can look for the file or command that fixes the problem after installation, it can be run at startup to fix the problem permanently
01-19-2013 02:45 PM
- Many people have reported problems with the charging system on their HP Pavilion lap tops. The battery says it is charging however it remains drained. This malfunction often occurs just past the warranty period. Many people experiencing this problem have purchased a new battery and/or power source but the probem remains. A new motherboard is the suggested fix however, at 400.00, this is not a viable option. I found a cost effective external battery charger that plugs directly to your battery thus restoring the portability feature of your laptop. http://store.jcbarn.com/exbachsforhp12.html
- External Battery Charger (Standalone) for HP Pavilion dv6000 seriesstore.jcbarn.com
01-21-2013 12:51 PM
02-13-2013 11:54 AM
I called and since I am out of warranty, the tech transferred me to their Technical Support sales desk. The salesman told me that unless I purchased their service packages, there was nothing they can do for me.
Disappointed with HP for not taking the steps to correct an obvious common manufacturing defect with this model. Laptop is less than two years old and now is limited to desktop duties since the battery will not charge.
I recently purchased an HP Pavilion HPE that I have not had any problems with, but at least I know what to expect from HP when the warranty runs out.
04-15-2013 02:43 PM