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08-02-2011 11:34 PM
Okay, I have tried everything. Turning it upside down, taking the battery out, buying a new ac adaptor, ect. It won't power on without the ac adaptor and when it's plugged into the ac adaptor the lights on the keyboard will turn on for like 3 seconds and then turn off. I don't know what's wrong with it? HELP PLEASE!
08-03-2011 01:01 AM
Hi shrarelle 1994: Not good. Let's if we can get you into safe mode. First remove cord and battery pack. Hold down the start up botton for three minutes. This will drain eletricity out of computer. After this reconect battery and electrical cord. Now turn on lap-top and very quickly press f-8 and hold down until safe mode choice windows opens. If choice windows opens move arrow keys select safe mode with net working and do recovery to earler point of time. If safe mode failed. Than try full recovery follow same steps above but this time press F-12 key. Let it do the recovery. Now if both ways failed then preceed to do full recovery by your recovery just turn on compuer quickly insert disc #1 before it shuts down again. Now if all three ways fail than I sugest yo6 to contact HP direct support give them your coputers Make , model and serial numbers and ask them to send you a new hard drive for your computer with your computer information they will be able send you the right hard drive with direction on replacing it. You might be able to order one from HP Store on line live. I never ordered computer parts on line chat. It won't hurt to ask.Good Luck