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06-25-2012 08:41 AM
my hp laptop batteries are gone and now i am using it like a pc connect to power outlet. I would like to understand how much does the battery replacement cost etc ?
I spent almost 2 to 3 hours in the hp website and seems to be too much of information with www2.... , www8...... , www3.... and so on urls and i find myself difficult to get to the menu / screen where i had started few minutes ago.
My laptop was bought in US and used in singapore now with no warranty/hp contracts etc. I would like to send an email to hp support for the information i am looking for but i got into some menus to submit a case etc but they are asking for warranty information which i do not have.
Do we have a hp support email to which i can send email and who can provide the information i am looking for ?
06-25-2012 08:52 AM - edited 06-25-2012 08:53 AM
HP no longer stocks the battery for your notebook which means you will have to find it from a reseller.
According to the service manual, the part number for the 6 cell battery you need is 407834-001 (chapter 3, page 3-15).
Google the part number, and find a place where you can buy one locally, or locate an online retailer that will ship to Singapore.