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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2013 09:52 AM

HP Recommended

Hello to all,

 

I have problem with my notebook HP Pavilion g6 serie 1350m, it is not a year old and I have some fan problems. Sometimes (mistake is not permanent) when I start my laptop, it shows message (picture below), and wont start. I have to try to turn on a few times, to start, any clue, what mid be, and what to do.

 

Thanks to all.

 

Fotografija0185.jpg

12 REPLIES 12

‎03-28-2013 10:02 AM

HP Recommended

Hi,

 

If your notebook is under a year old, it should still be under warranty, so my best suggestion would be to contact HP and arrange to have it repaired - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

Regards,

 

DP-K

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‎04-22-2013 02:46 AM

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I had the exact same thing happen to me last night, you can if it's still under warranty take it back to the shop with your reciept and they will fix it for free however this can take quite a lot of time. If like me you have things like university assessments to do this isn't ideal. As my latop is two years old I was dreading what the repair cost was going to be. Luckily I  found a website telling me how to take apart my laptop to get to the cooling fan, when I got to the cooling fan it was caked with dust and barely moved. I cleaned all the dust out and put everything back together and it works again! 

 

http://www.insidemylaptop.com/how-to-disassemble-hp-pavilion-g6-laptop/

 

This is the website I used, it's not as complicated as it looks !

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‎09-25-2013 09:46 AM

HP Recommended

yes i have proplem with the cooling fan what i have to do 
thansk 

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‎09-25-2013 09:57 AM - last edited on ‎04-20-2016 09:31 AM by HP Administrator

HP Recommended

Hi kimo_karim_egy. If you have the same model of notebook as above (HP Pavilion g6-1350) this is the link you need:

 

http://support.hp.com/us-en/document/c03620929

TwoPointOh
I work on behalf of HP

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‎10-21-2013 07:21 AM

HP Recommended

I also have the same problem ,.,

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‎10-22-2013 02:14 PM - last edited on ‎04-20-2016 09:56 AM by HP Administrator

HP Recommended

Hey Whig,

 

I understand you are having an issue with your HP Pavilion g6 series 1350m Notebook and the cooling system telling you it is not functioning. If you follow this document it will give you a solution for this particular issue with the fan.

 

http://support.hp.com/us-en/document/c03620929

 

Please let me know if you require further assistance.

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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‎05-19-2014 01:50 PM

HP Recommended
Hi I did this too everything appears to work apart from my WiFi connection. Did you need to reconnect yours please?
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‎08-19-2015 10:58 PM

HP Recommended

I also got the same cooling fan error. When I checked up local service center in Tirunelveli (0462-4000334) the approximate price they have given was shocking. It was Rs.4500+taxes. Online shopping gives less 900 for the fan. When I asked him why so high price, he was saying this is what our price is!!! May I know why there is exhorbident price for this item (he confirmed that Rs.870+tax was the service charges!). If the price is very high no one would go for HP products. Very sad.

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‎08-31-2015 06:31 AM

HP Recommended

I bought the fan from ebay and it was very inexpensive.

 

http://www.ebay.co.uk/itm/New-HP-Pavilion-G6-2000-G6-2100-G6-2200-G7-2000-Series-Laptop-CPU-Cooling-...

 

I used the instructions and fitted it myself.  

Hope this helps

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