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Re: HP Power Assistant and Wireless Assistant services causing WmiPrvSe high CPU load (1948 Views)
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Top Student
seaan
Posts: 8
Registered: ‎04-12-2011
Message 1 of 4 (1,963 Views)

HP Power Assistant and Wireless Assistant services causing WmiPrvSe high CPU load

Hello,

I casually noticed that the process named WmiPrvSe was having frequent spikes of CPU usage, going from 0 to about 35% every 5 seconds or so.

I did an in-depth troubleshooting and could trace the cause back to two HP Assistant services: Power Assistant and Wireless Assistant. Stopping both services puts WmiPrvSe to rest.

I have disabled both of them since they are not critical but I'm wondering if anyone else noticed the same behaviour.

 

Thanks

 

See below my system specs:

HP Elitebook 8440p , 8Gb RAM

OS Windows 7 64bit

 

S.

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 4 (1,948 Views)

Re: HP Power Assistant and Wireless Assistant services causing WmiPrvSe high CPU load

This is a known problem with older versions of wireless assitant, upgrade your wireless assitant software.

 

 

Try this version

 

 

 

All your drivers

 

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Top Student
seaan
Posts: 8
Registered: ‎04-12-2011
Message 3 of 4 (1,935 Views)

Re: HP Power Assistant and Wireless Assistant services causing WmiPrvSe high CPU load

Thank you Mumbodog

I installed the updates and problem is gone.

 

Regards

Sergio

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 4 of 4 (1,926 Views)

Re: HP Power Assistant and Wireless Assistant services causing WmiPrvSe high CPU load

You are welcome Sergio.

 

Welcome to the HP forums.

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