HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Power up problems (143 Views)
Reply
Reply
Topic Options
DDixon15 Student
Student
DDixon15
Posts: 1
Registered: ‎03-25-2012
Message 1 of 2 (143 Views)
Report Inappropriate Content
Accepted Solution

HP Power up problems

‎03-25-2012 07:44 AM

I have an HP laptop. I hibernated it about 4 days ago after the battery was drained. Then I put it away. Yesterday, I put it on the charger. I tried to turn it on and it will not turn on. The cord is working and the computer is getting power but it will not power up. Any suggestions?
Posted from RIM BlackBerry 9700
0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
Kalt
Posts: 3,064
Registered: ‎11-19-2008
Message 2 of 2 (137 Views)
Report Inappropriate Content

Re: HP Power up problems

‎03-25-2012 11:02 AM

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Reply
Please use plain text.