• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-06-2015 06:49 PM - edited ‎02-06-2015 06:50 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

So I'm having this issue the past few days and it is driving me insane. Coul you guys give me any help?

 

My HP Probook 4530s which is 2 years and a half old shuts down and/or sometimes hibernates out of nowhere. Sometimes it takes some time so I can turn it on again and sometimes it shuts down again 2~3 seconds after boot. The shutdown so far did't have a pattern, so I'm a bit lost. I've searched throughout the internet and couldn't find any issue that was exactly like mine.

 

 

The thing is, it s not overheat, I cleaned my entire notebook last month and it's not even a bit hot. It's not the OS nor a virus, cause I thought it could be that and formated the whole thing twice now. I don't think it's the bios either, but I'm not sure of that, but I updated it to the last version like 10 times already.

 

What I would like to mention is:

Last year my battery died forever, I took a long time and bought a new one last week, and it works perfectly, had no issues till 2 days ago. Because of that when I had to move the notebook it ended up with no battery and had to update the clock everytime I powered on again the notebook, cause it got back to the 1980's for some reason. 

Could this be in any way a red flag?

 

I can't buy a new notebook as of right now and would really appreciate if anyone gives me any help on that.

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2015 12:56 PM

HP Recommended

 


Hello @Deeekiii ,

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

Even though this is a Commercial product, try checking the RTC battery. It could be low and causing the Real Time Clock (RTC)to be incorrect which would cause the shutting down. Here is a document to show you how to replace this.

 

Hope this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-09-2015 12:56 PM

HP Recommended

 


Hello @Deeekiii ,

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

Even though this is a Commercial product, try checking the RTC battery. It could be low and causing the Real Time Clock (RTC)to be incorrect which would cause the shutting down. Here is a document to show you how to replace this.

 

Hope this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎02-15-2015 01:59 PM

HP Recommended

Thank you so much for the help!!!

It took me some days so I could buy the battery, but that solved the problem!!!

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.