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Re: HP Update and HP Support Assistant (493 Views)
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X_Xeroid
Posts: 141
Registered: ‎02-02-2010
Message 1 of 4 (498 Views)
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HP Update and HP Support Assistant

Is it necessary to have and use HP Update and HP Support Assistant?  Doesn't HP Support Assistant do everything HP Update does plus even more? It seems like HP Support Assistant was created to replace HP Update.

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Paul_Tikkanen
Posts: 22,490
Registered: ‎07-13-2010
Message 2 of 4 (493 Views)

Re: HP Update and HP Support Assistant

Hi:

 

I agree with you.

 

The support assistant is a program that includes searching for updates along with other features like the tune up, etc.

 

I see no need for both (actually, I see no need for either).

 

I will say this...I would change the support assistant's default setting of automatically download and install updates. I have read where that thing was running BIOS updates in the background while people were working on their PC's with antivirus programs running, etc, only to have bad things happen.

 

If you like the support assistant, my recommendation is to change the default setting to notify and let me choose which updates to install--or whatever the closest option to that is.

 

Paul

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X_Xeroid
Posts: 141
Registered: ‎02-02-2010
Message 3 of 4 (489 Views)

Re: HP Update and HP Support Assistant

Thanks Paul:  That is exactly the way I have Support Assistant set up.

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Paul_Tikkanen
Posts: 22,490
Registered: ‎07-13-2010
Message 4 of 4 (486 Views)

Re: HP Update and HP Support Assistant

You're very welcome, and very wise.

 

Paul

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