HP Support Forums
Join in the conversation.
01-07-2009 01:25 PM
01-08-2009 05:54 AM
I have the same with my dv910.. about the bios, once you got the problem i dont think the update will solve it, as you said, the update is to prevent that..
in the Warranty Enhancement page you can read:
"The new BIOS release for your notebook PC is preventative in nature to reduce the likelihood of future system issues. The BIOS updates the fan control algorithm of the system, and turns the fan on at low volume while your notebook PC is operational. If you are currently experiencing any symptoms on your notebook PC, please contact HP for support."
01-19-2009 12:01 PM
I am having the same problem with mine at the moment
First the wirelss internet went and now the this problem
I will not be purchasing another HP product because I only have my laptop 2 years and I keep getting new problems
No wonder they only give ONE year warranty because they expect it to go bad sooon
01-20-2009 04:10 PM
02-14-2009 07:39 AM
02-14-2009 08:32 AM
02-19-2009 11:55 AM
I know this may sound crazy but here is a solution for at least recovering my data off the hard drive of my dv6500 that worked for me. . I was not covered by the extended warranties even though I had an AMD processor and nvidia graphics card which are likely at the root of the problem.Basically my machine would start up then shut off - never giving me a screen- and it just kept doing this cycle
By this point I had tried all the usual stuff, removing the battery, ram and hard drive (3 mos. out of warranty). So I was searching the internet and found an obscure comment that someone had suggested freezing the hard drive might allow you to at least boot the machine long enough to recover important files. Tried it, no luck. Desperate, I decided to put the whole machine out in the garage, which was below freezing. Worried about condensation issues, but hey I was desperate. It worked - machine came to life for 20 minutes before freezing on a screen of denim blue horizontal lines. Kept repeating this (freezing it) till I had been on long enough to run Health Check and load any updates. But basically no matter what , the laptop is toast unlless I keep refreezing it...which perhaps suggests it was an overheating issue just like the models covered by extended warranty. So if you are desperate to recover some files you can give this a try.
03-17-2009 09:31 AM