02-21-2014 04:33 PM
Welcome the the HP Forum.
I must assume the TouchPad worked before -- say earlier today, yesterday, some time in the recent past.
It may be "tangled" and need a quick driver reset:
- Close all your programs and Shut down the computer
- Disconnect everything (little Unifier for the keyboard / external mouse can stay)
- Perform the Hard Reset for your notebook
- Boot the computer and log in
NOTE: This does NOT wipe out your data. It is just a "clearing of the cobwebs".
With a bit of luck, that will fix it up.
Next, consider the TouchPad may be disabled somewhere:
If everything "looks" right, then take a look here:
NOTE: There are links to the relevant HP documents within the file.
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
04-13-2014 12:52 AM
TouchPad On / Off Switch – Per login Session
- One can turn on / off the TouchPad with the on / off switch in the Upper Left corner. It takes a firm double tap in the far upper left corner.
- The switch is a toggle -- double tap for on, repeat to turn off.
- The “button” is invisible; the on/off action is controlled by a pressure sensitive area on the TouchPad.
- This setting works on a "per session" basis, that is, per login session on the account.
more details see Link