Honor Student
Posts: 1
Member Since: ‎02-21-2014
Message 1 of 4 (25,427 Views)

HP elitebook 8470p touch pad not working

touch pad of my ho elite notebook 8470p is not working. the light is on. please help me in activating the touch pad

Posts: 7,443
Member Since: ‎04-14-2009
Message 2 of 4 (25,413 Views)

Re: HP elitebook 8470p touch pad not working



Welcome the the HP Forum.


I must assume the TouchPad worked before -- say earlier today, yesterday, some time in the recent past.


It may be "tangled" and need a quick driver reset:

  • Close all your programs and Shut down the computer
  • Disconnect everything (little Unifier for the keyboard / external mouse can stay)
  • Perform the Hard Reset for your notebook
  • Boot the computer and log in

 NOTE:  This does NOT wipe out your data.  It is just a "clearing of the cobwebs".


With a bit of luck, that will fix it up.



Next, consider the TouchPad may be disabled somewhere:

Enable / Disable Touchpad


If everything "looks" right, then take a look here:

Fix Touchpad / ClickPad


NOTE:  There are links to the relevant HP documents within the file.



Reference:  Drivers, Software & Firmware for HP EliteBook 8470p Notebook PC




Click the Kudos Thumbs-Up!

It is a nice way to say “Thank You" for the help.

Although I strive to reflect HP's best practices, I do not work for HP. 

Kind Regards,
Honor Student
Posts: 1
Member Since: ‎04-13-2014
Message 3 of 4 (24,915 Views)

Re: HP elitebook 8470p touch pad not working

TouchPad On / Off Switch – Per login Session

  • One can turn on / off the TouchPad with the on / off switch in the Upper Left corner. It takes a firm double tap in the far upper left corner.
  • The switch is a toggle -- double tap for on, repeat to turn off.
  • The “button” is invisible; the on/off action is controlled by a pressure sensitive area on the TouchPad.
  •  This setting works on a "per session" basis, that is, per login session on the account.

more details see  Link



Honor Student
Posts: 1
Member Since: ‎08-04-2014
Message 4 of 4 (10,296 Views)

Re: HP elitebook 8470p touch pad not working

If its only locking the touchpad (if not mechanical failure). double toch to the ligt area on left side.


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