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Student
sldinse
Posts: 1
Member Since: ‎03-20-2012
Message 1 of 3 (510 Views)

HP finger swipe

My HP finger swipe on my computer lights up and acknowledges my finger when I initially start up the computer or if I sign back into the computer after leaving it for a short period time. However, when I go to any of the websites that I have enrolled the finger swipe for it does not light up anymore or enter my password/username when I swipe my finger. Instead, a box with a green fingerprint shows up in the lefthand corner of my screen (as if it read it) but it only brings up the application's menu rather than entering my saved information. It has always worked fine in the past for the websites, but a few days ago it stopped. I have rebooted the computer several times since I noticed this and have checked more than website.

Honor Student
bbbbrown
Posts: 2
Member Since: ‎08-23-2012
Message 2 of 3 (377 Views)

Re: HP finger swipe

I wish I knew the answer.  I have a similar problem

Associate Dean
REO51ST
Posts: 5,255
Member Since: ‎07-18-2011
Message 3 of 3 (374 Views)

Re: HP finger swipe

Welcome bbbbrown.

 

If you would start a post and tell us your problem we will try to help.

 

Let us know.

We at the HP forum try to make your HP experience the best.

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