09-29-2010 10:15 AM
HP Pavilion dv6700 Entertainment PC - laptop; hp service tag: dv6810us
Which method is best to repair a laptop when it has: "Windows failed to start":
1) Hard Drive Repair - by using the recovery disc (but do not have it since it did not come with PC).
Then Repair Windows
2) Hard Drive Replace; then reinstall Windows
09-29-2010 12:29 PM
This issue means that the Operating System is corrupted. You can try repairing the operating system using Startup repair. Please look in Hard Drive detected section in the following weblink:
If the issue persists, I suggest you perform Recovery to restore the system back to factory settings.
You do not need to replace hard drive for this issue unless until it is critical hardware failure.
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09-30-2010 09:40 AM
Can you get to windows via Safe Mode? (pressing F8 after BIOS is done). If you can, try running a chkdsk /f on C:\