This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

How do I delete a virtual drive letter that prevents installation of Adobe Reader 10? (67 Views)
Reply
Student
markea1934
Posts: 1
Registered: ‎06-09-2012
Message 1 of 2 (67 Views)

How do I delete a virtual drive letter that prevents installation of Adobe Reader 10?

I have a HP 2000 Notebook, SN 5CB20735FN, product # AA7A75UA#ABA using Win 7 Home Premium.  I tried to update Adobe Reader, and the installation stopped with Error code 1357, invalid drive G:\.  I used regedit to search for all references to G:\.  I found four entries and deleted them.  I re-ran the installation again, and received the same error code.  I rechecked my registry for other references to G:\, but I found none.  I tried again to install Adobe Reader 10, and it aborted again with the same error.  I also used Computer Management, but I did not find G:\.  

 

What do you suggest?

Please use plain text.
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 2 (52 Views)

Re: How do I delete a virtual drive letter that prevents installation of Adobe Reader 10?

I found this Adobe support article, it has a link to a Microsoft Fixit tool you might try.

 

http://helpx.adobe.com/creative-suite/kb/install-error-1327-invalid-drive.html

 

 

I prefer Foxit reader Myself, Adobe reader is so bloated and is an attack vector for malware and viruses.

 

http://www.foxitsoftware.com/Secure_PDF_Reader/

Please use plain text.