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cwr1942
Posts: 1
Member Since: ‎04-11-2012
Message 1 of 2 (6,247 Views)
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How do I remove static electricity from my HP laptop (G62-367DX product # XX390UA#ABA

I am getting nothing but a black screen when I power up my HP Laptop. I think it is because of static electricity.

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Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 2 (6,239 Views)

Re: How do I remove static electricity from my HP laptop (G62-367DX product # XX390UA#ABA

1. With it turned off disconnect AC adapter and Remove the Battery, hold the power button down for a full 30 seconds.

 

2. Connect AC adapter only and see if windows will load.

 

 

Startup troubleshooting page for your model

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=36394&tmp_task=solveCategory&cc=us&d...

 

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