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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-11-2012 11:53 AM

HP Recommended

I am getting nothing but a black screen when I power up my HP Laptop. I think it is because of static electricity.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2012 03:24 PM

HP Recommended

1. With it turned off disconnect AC adapter and Remove the Battery, hold the power button down for a full 30 seconds.

 

2. Connect AC adapter only and see if windows will load.

 

 

Startup troubleshooting page for your model

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=36394&tmp_task=solveCategory&cc=us&d...

 

View solution in original post

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1 REPLY 1

‎04-11-2012 03:24 PM

HP Recommended

1. With it turned off disconnect AC adapter and Remove the Battery, hold the power button down for a full 30 seconds.

 

2. Connect AC adapter only and see if windows will load.

 

 

Startup troubleshooting page for your model

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=36394&tmp_task=solveCategory&cc=us&d...

 

1 person found this reply helpful
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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