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Honor Student
Posts: 1
Member Since: ‎10-13-2010
Message 1 of 133 (259,155 Views)
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How do I turn on my internal webcam?!

I have tried everything!! Someone please help me. I cannot figure out how to turn on my internal webcam for the life of me. I have a 2010 HP laptop (not sure of the model's name) however, I have an internal webcam and it is always turned off... how do I turn it on?!

Accepted Solution

Re: How do I turn on my internal webcam?!

 

 

@jazzminford, I see that you're having an issue trying to use the webcam in SKYPE. This seems like a software issue with the webcam. I would suggest following this document

Then go down to the section “Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" These sections will show you how to update the drivers through the device manager and also test the webcam out in SKYPE. 

 

 

Now, if this step doesn't seem to resolve the issue. I need to you to go down to the section that says “Reinstalling the original webcam program that came with your computer". This section will guide you through recovery the program and drivers. 

 

 

 

Once you have finished both steps please let me know the outcome. If you have any more questions please ask. 


THX

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Grad Student
Posts: 344
Member Since: ‎07-21-2010
Message 2 of 133 (259,147 Views)

Re: How do I turn on my internal webcam?!

Locate the exact product number, heres how

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

Provide the product number then we'll let you know how or if it even has one..

Distinguished Professor
Posts: 2,317
Member Since: ‎11-18-2008
Message 3 of 133 (259,142 Views)

Re: How do I turn on my internal webcam?!

[ Edited ]

On HP notebook, that application that uses webcam are HP MediaSmart Webcam on Pavilions or Cyberlink Youcam on Preasrio.

If you have issue locating them or any error than as suggested alt_164, check of the exact model number of the notebook and post back...

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Grad Student
Posts: 344
Member Since: ‎07-21-2010
Message 4 of 133 (259,138 Views)

Re: How do I turn on my internal webcam?!

You're good at this, ill let you work on itSmiley Happy

Student
Posts: 1
Member Since: ‎08-16-2011
Message 5 of 133 (254,290 Views)

Re: How do I turn on my internal webcam?!

My product number: XG598UA. please help me turn on my webcam!!!

Student
Posts: 1
Member Since: ‎09-08-2011
Message 6 of 133 (252,725 Views)

Re: How do I turn on my internal webcam?!

[ Edited ]

I have this problem - my webcam used to work, but all of a sudden it disappeared. I did have my computer cleaned recently, maybe something switched it off then?

 

I tried installing HP Quickplay from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3255934&x=0&y.... I have Windows Vista (though I'm not sure if it's the 64-bit or not), but I tried both HP QuickPlay Web Updates (Software > Multimedia) to no avail.

 

I've tried a few other things, but nothing is working. It's a built in webcam that used to work perfectly and it is not physically damaged, but my laptop will not even recognize its existence - it does not appear at all in the control panel anywhere.

How can I get it back?

 

I have an HP Pavilion dv9500, and have had it for a few short years. On the underside beside "service" is says dv9620us.

 

Help meee

Student
Posts: 1
Member Since: ‎09-23-2011
Message 7 of 133 (251,543 Views)

Re: How do I turn on my internal webcam?!

My product number is  FR994UA. Please help me fix this problem.

Student
Posts: 1
Member Since: ‎09-23-2011
Message 8 of 133 (251,522 Views)

How do I turn on my internal webcam?!

I need help with this too please.

product number: LT070AV

Student
Posts: 1
Member Since: ‎10-09-2011
Message 9 of 133 (250,244 Views)

Re: How do I turn on my internal webcam?

  ive check my device manager  it tells the device is work ok but where the hell is to turn on !!!product number xXP267EA#ABU

Moderator
Posts: 137
Member Since: ‎11-30-2009
Message 10 of 133 (247,601 Views)

HP g62-451sa - How do I turn on my internal webcam?

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