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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Click the ' Start ' Start.png button.

In search box type ' device ' and choose ' Device Manager '.

 

Capture_3.png

 

Click the triangle which is next to ' Sound, video and game controllers ' to expand the list of devices in this category.

 

Capture.png

 

Right click the audio card and choose ' Properties '.

 

Capture_2.png

 

Select the ' Driver ' tab and check the driver version.

 

Capture_3.png

 

Select the ' Details ' tab and use the dropdown selector to choose Hardware Ids.

 

Capture_4.png

 

To copy Hardware Ids hold the CTRL key and left-click each value.

Press the key combination CTRL + C to copy these values.

Use the key combination CTRL + V to paste these values into your post on the forum.

 

Capture_5.png

 

Click the ' Start ' Start.png button.

In search box type ' system ' and choose ' System Information '.

 

Capture_6.png

 

Check the BIOS version.

 

Capture_7.png

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